Virtual Receptionist (PC- 03052025 - FTVR)

Position: Virtual Receptionist

Number of hours: 40 hrs/week

Schedule: EST
Tasks required:

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Answer and route incoming calls professionally and courteously.

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Provide information to callers, take messages, and manage call logs.

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Schedule appointments and maintain calendars as needed.

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Handle basic customer inquiries and direct them to the appropriate department.

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Assist with administrative support tasks such as email correspondence and data entry.

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Ensure a seamless communication experience for clients and customers.

Requirements:

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Previous experience in a call center, receptionist, or customer service role.

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Familiarity with phone systems and customer service software.

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Excellent working knowledge of various CRM tools and telephone systems

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Strong organizational skills and attention to detail.

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Ability to handle multiple calls and prioritize tasks effectively.

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Demonstrate a highly customer-focused ‘can do’ approach and have an awareness of key customer service values

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Strong verbal and written communication skills.

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Demonstrates efficiency, dependability, and the ability to manage time effectively.

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Professional and friendly approach with a problem-solving mindset.

Originally posted on Himalayas