Client Success Specialist - Fresher (WFH)

About the job:
Key Responsibilities

Business Opportunity Identification: Research and identify potential brands, businesses, and entrepreneurs who can benefit from Shopify development and e-commerce solutions.

Lead Generation & Prospecting: Identify potential clients through online research, social media, business directories, and other relevant platforms to build a strong sales pipeline.

Lead Qualification: Evaluate potential clients based on their business requirements, project needs, budget, and interest in e-commerce solutions.

Client Engagement & Requirement Analysis: Connect with business owners and decision-makers to understand their business goals, challenges, and requirements, and identify suitable solutions.

Sales Presentations & Solution Pitching: Conduct client calls and presentations to explain the company's Shopify and e-commerce services, communicate their value, and recommend tailored solutions.

Proposal & Negotiation Management: Prepare and share proposals, discuss project scope, negotiate pricing and terms, and address client queries throughout the sales process.

Deal Closure & Follow-ups: Maintain consistent communication with prospects, manage follow-ups, handle objections, and convert qualified leads into successful business opportunities.

Client Relationship Management: Build and maintain strong professional relationships with clients to encourage trust, satisfaction, and potential long-term business opportunities.

Internal Team Coordination: Coordinate with internal teams after deal closure, communicate client requirements and expectations accurately, and ensure a smooth handover for project execution.

Who can apply:

Only those candidates can apply who:

Salary:
₹ 3,00,000 - 5,00,000 /year

Experience:
No experience required

Deadline:
2026-11-29 23:59:59

Skills required:
Negotiation, Client Relationship Management (CRM), Sales, Effective Communication and Sales Strategy

Other Requirements:
- 1. Hands-on experience in e-commerce or digital services sales.
- 2. Excellent communication, relationship-building, and client management skills.
- 3. Strong consultative selling skills with the ability to understand client needs and recommend suitable Shopify solutions.
- 4. Highly motivated, target-driven, and self-driven with a strong sense of ownership and the ability to perform under pressure.

About Company:
Digital Heroes is a full-service digital marketing agency. We've been providing a wide range of services to clients across all industries. Our digital marketing services include consulting and management options for a variety of online marketing tactics, including search engine optimization (SEO), pay-per-click (PPC) ads, Amazon store optimization, copywriting, conversion rate optimization (CRO), and more. We also offer expert web design and development services for both e-commerce and B2B companies.