Dental Virtual Assistant – US Dental/Orthodontic Office Experience (Remote or On

Description
About the Role:



Snapscale is looking for an experienced Dental Virtual Assistant with experience working virtually with US dental clinics/orthodontic offices/dental surgery centers. This role will support a US-based dental practice and is ideal for candidates with strong communication skills, experience in dental administration, and the ability to provide excellent patient support while managing key front-office and insurance-related functions.
Key Responsibilities May Include:


- Conduct insurance verification and benefits eligibility checks

- Answer inbound calls and assist patients with inquiries

- Follow up on appointment confirmations and reminders

- Schedule, reschedule, and coordinate patient appointments

- Maintain and update patient records in the EMR system

- Ensure accurate documentation and efficient patient coordination

- Provide exceptional customer service and support to patients and clinic staff

Perks:



- Health Maintenance Organization (HMO)

- Government-mandated benefits

- 13th month pay

- Night differential pay

- Transportation allowance

- Perfect attendance bonus

- Other employee incentives

- Yearly salary increase

- Free lunch everyday

- Opportunities for career growth and development

- Fun and supportive working environment

Requirements

- Must have experience working with US-based private dental clinics or dental related practices (required)

- Experience with tasks such as using EMR/EHR systems, insurance verification, patient confirmations, appointment scheduling, and inbound call handling

- Strong verbal English communication skills

- Excellent customer service and patient communication skills

- Empathetic, professional, and patient-focused approach

- Highly organized, detail-oriented, and able to multitask effectively

Originally posted on Himalayas