Swedish Customer Service Agent(Chat/email) in Greece - Remote

Looking for a role where your love for the Swedish language and helping others plays a major factor? Our client is currently looking for Swedish-Speaking Customer Service Agents to provide excellent customer care via chat and email , working remotely from anywhere within Greece!

In this opportunity, you will have the chance to assist customers with inquiries, resolve issues efficiently, and ensure a positive overall experience. You'll be part of a dynamic, international team that values communication, empathy, and problem-solving.
Responsibilities

- Manage incoming chat and emails.

- Identify and assess customers’ needs to achieve satisfaction.

- Build relations of trust through open and interactive communication.

- Follow communication procedures, guidelines, and policies.

Requirements

- Fluency in Swedish (C1 - C2)

- Very good command of English (B2 – C1)

- Good MS Office skills.

- Customer orientation and ability to adapt/respond to different types of characters.

Benefits

- Competitive Salary

- Monthly Bonuses

- Meal Vouchers

- Health care benefits and numerous other discounts

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Continuous Training and access to Educational Platforms

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Relocation package for candidates relocating from abroad, including travel expenses and initial accommodation

Originally posted on Himalayas