Senior Manager, Physical Network Inventory (PNI)

Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

The Senior Manager, Physical Network Inventory (PNI) is responsible for the operational management, integrity, and evolution of Zayo’s physical network inventory systems. This role ensures these critical systems remain stable, effective, and aligned with business needs while supporting network design, service delivery, maintenance, and break/fix activities.

The Senior Manager also leads the modernization and consolidation of PNI capabilities to improve how Zayo manages and maintains its physical network inventory.
Key Responsibilities

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Provide operational leadership and ownership for Zayo’s Physical Network Inventory (PNI) systems and capabilities.

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Ensure PNI platforms remain stable, effective, and capable of supporting critical network operations.

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Lead and support the consolidation, modernization, and continued evolution of physical network inventory systems and capabilities.

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Ensure the accuracy, completeness, consistency, and integrity of physical network inventory data within systems of record.

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Partner with Engineering, Operations, IT, Product, Network Records, and GIS teams to understand business requirements and define system enhancements and improvements.

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Ensure PNI capabilities effectively support network design, service delivery, maintenance, and break/fix activities.

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Identify opportunities to improve system workflows, data quality, operational efficiency, and automation.

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Coordinate system enhancements, integrations, and technology improvements with appropriate business and technical stakeholders.

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Establish and maintain processes, standards, and governance for physical network inventory systems and associated data.

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Support initiatives focused on network record accuracy, operational excellence, digital transformation, and workflow automation.

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Monitor system and process effectiveness and identify risks, issues, and opportunities for improvement.

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Provide leadership and subject-matter expertise for initiatives involving physical network inventory and network asset data.

Additional Responsibilities

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Partner with the Director, Network Records & GIS to support the broader strategy and roadmap for Network Records, GIS, and Asset Data Management.

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Translate strategic objectives into executable PNI system and operational initiatives.

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Support the development and implementation of standards and best practices for network documentation and asset data management.

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Identify opportunities to streamline workflows and improve organizational effectiveness through system enhancements, automation, and process optimization.

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Ensure PNI solutions support planning, engineering, construction, operations, and related business functions.

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Support compliance with applicable internal controls and operational standards.

Required Qualifications

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15+ years of experience in telecommunications, network engineering, network operations, network records, GIS, asset management, or related technology functions.

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Demonstrated experience with physical network inventory (PNI), network inventory, network records, or telecommunications asset management systems.

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Strong understanding of telecommunications network infrastructure, including fiber and outside plant (OSP) assets, network connectivity, and associated records and data.

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Experience leading or supporting enterprise system modernization, consolidation, integrat