Safeguarding Investigator

Safeguarding Investigator
Full Time / 37.50 hours per week / Monday to Friday
Remote with ad hoc travel to our nurseries and our offices in Northampton and London
Salary From £43k per annum
Closing Date for this role: 15/10/26 or sooner if right candidate is hired
All applicants need to attach an up-to-date CV to be considered
Purpose of Role:
The Safeguarding Investigator is responsible for leading and delivering safeguarding investigations across a range of complexity, from low-level concerns through to complex, high-risk and sensitive cases. Applying professional curiosity, sound judgement and robust risk assessment, and working closely with operational leaders, HR, Legal, Regulatory Specialists and external agencies, the role ensures safeguarding concerns are investigated thoroughly and effectively, risks to children are identified and managed, and learning is captured to strengthen safeguarding practice across the organisation. All investigations will be thoroughly documented, with clear records of evidence, findings, decisions, and the rationale underpinning outcomes.
What We Can Offer You:

- Our benefits include, but are not limited to;

- Flexible working and holiday entitlements

- Discounted childcare

- Quarterly Employee Appreciation Weeks

- Annual gala award evening

- Fantastic range of discounts on high street retailers, grocery stores, cinema tickets, holidays and more

- Wide range of wellbeing resources, supporting our teams for the ups and downs of daily life

Why Bright Horizons ?
Our support functions enable our nurseries to deliver the best possible care and education to over 10,000 children across the UK. Through this support, our nurseries can deliver excellence – with 98% of our 270+ portfolio being rated Good or Outstanding by Ofsted.
We’re on a mission to change the future for children, families, and the people we work with, and are committed to progressive working values like flexibility, work-life balance, and wellbeing.
Responsibilities:

- Concerns are identified and acted upon promptly.

- Appropriate referrals are made to the LADO, Children's Services, Police and/or Ofsted where required.

- Risk to children has been assessed and mitigated at all stages of the investigation.

- Consideration is given to the Voice of the child throughout the process

- Evidence of any bias and the impact on the Safeguarding Culture is identified and followed up

- Accurate records and decision-making rationales are maintained.

- Leaders maintain oversight of the concern and took appropriate action.

- Learning is identified and used to improve practice

Key Accountabilities:

- Assess, monitor and manage actual or potential risks to children throughout the investigation process, ensuring appropriate safeguarding measures are implemented, reviewed and escalated where necessary.

- Ensure the child's welfare, lived experience and voice are central to investigation planning, decision-making and recommendations.

- Ensure investigation findings, conclusions and recommendations are proportionate, evidence-based and supported by clearly documented rationale.

- Handle sensitive information in accordance with data protection legislation, confidentiality requirements and information-sharing protocols.

- Lead and manage the end-to-end delivery of safeguarding investigations, ensuring all cases are handled thoroughly, consistently and within defined timelines.

- Conduct a wide range of safeguarding investigations using professional curiosity to ensure all relevant lines of enquiry are explored.

- Conduct safeguarding investigations with an understanding of the Local Authority Designated Officer (LADO) process, ensuring that investigation findings, emerging concerns and any subsequent allegations are evaluated promptly and escalated to the LADO where thresholds are met or further consultation is required.

- Apply defined internal/external thresholds and criteria to determine appropriate investigati