Employee Services Coordinator

Are you looking for full-time work? Would you like a long term career with a company that has consistently been honored as one of FORTUNE Magazines “100 Best Companies to Work For”? Do you have excellent customer services skills and a keen eye for detail? If so, our full-time opening for an Employee Services Coordinator may be for you! As one of our Employee Services Coordinators , you will be responsible for auditing and processing tuition reimbursement applications for our valued EdAssist clients. Our ideal candidate will be highly motivated, a self-starter (as this is a fully remote position), and will be able to manage multiple clients with relative ease. This is a Remote position available in the United States. Part-Time schedule required: - Monday-Friday 4:00pm-8:00pm EST - Flexibility to increase to 40 hours/week during peak season Bright Horizons is a leading education and care company that helps employees thrive at work and at home by partnering with employers to offer high-qualitychild care, elder care, and educational support. Our workplace reflects this commitment—with collaborative environments, meaningful benefits, and a culture that supports both career growth and personal well-being.Whether you’re caring for children or powering the systems and partnerships that make it all possible, at Bright Horizons , you’re the difference . What you will be doing: - Act as an independent reviewer to ensure policy compliance. - Follow the tuition policy of all our corporate clients. - Proof grades and receipts against submissions and client requirements. - Ensure appropriate tuition discount is applied to invoices prior to submission for payment. - CRM Processing of Cases and Help tickets submitted by employees. What we hope you will bring to this role: - A minimum 2 years of customer service. - Auditing experience and a BS/BA degree preferred. - High level of computer proficiency is essential. - Must possess strong interpersonal, as well as verbal and written communication skills. - Strong attention to detail. - Proven ability to learn and utilize proprietary software and reporting tools. - Ability to work in a fast-paced and highly dynamic environment. At this time, Bright Horizons will not sponsor an applicant for employment authorization/visa for this position. Bepart of a community where people grow, futures are shaped, and lives are changed. We offer the rewards, opportunities, and support you deserve because making a difference goes both ways. We’re changing the world of work and family, and it starts with you. At Bright Horizons , you’re the difference Compensation: Thehourly ratefor this position is$20.00 per hour. The pay range listed here is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers within this range will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business ororganizational factors. Benefits: Bright Horizons offers the following benefits for this position, subject to applicable eligibility requirements: - Medical, dental, and vision insurance - Paid vacation, sick, holiday, and parental bonding leave - 401(k) retirement plan - Long-term and short-term disability insurance - Life insurance - Money-saving discounts and financial planning tools - Tuition assistance and education coaching - Caregiving support and resources for the children and adults in your family. - Learn more at Deadline to Apply: This posting is anticipated to remain open until 8/17/2026 Compensation: $20.00 Life at Bright Horizons : At Bright Horizons , you’re more than your job title — you’re the difference . Whether you’re nurturing a child’s first steps or supporting the systems behind the scenes, your work creates real impact. We’re a community that celebrates individuality, invests in your growth, and supports your whole self. Because whe