Medical Front Desk Receptionist

Job Overview

As Front Desk Receptionist you will play a lead role in creating consistently great client experiences from first point of contact through benefits verification and ongoing client care.
Key Responsibilities
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Triage front desk operations, answering phones, checking patients in/out.

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Coordinate patient appointments and clinical care.

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Manage incoming and outgoing shipments and deliveries.

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Verify insurance benefits and collect payments.

- Coordinate with billing department.

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Provide exceptional client service to patients, staff and vendors.

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Support continuity among work teams by documenting and communicating actions, irregularities and continuing needs.

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Maintain the reception area, keep inventory of furniture and supplies.

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Monitor and maintain ambiance, ensuring music/HNTV is playing at right volume and water dispenser is full.

Required Background

- Undergraduate Degree

- Active Medical Assistant License

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At least 2 years of relevant work experience

Desired Qualities & Skills

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Passion for mental wellness and client care.

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Strong problem-solving skills, ability to figure things out on your own when needed.

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Excellent verbal, written, and analytical skills.

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Ability to manage electronic medical records.

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Fluency with Gmail, Excel, Word or Google Drive, etc.

Originally posted on Himalayas