GoHighLevel Admin / Operations Specialist

GoHighLevel Admin / Operations Specialist

Remote | Philippines-Based | Full-Time | Paid in USD $6.00 – $9.00 USD/hour (approx. ₱64,000 – ₱96,000/month full-time; varies with exchange rate) Includes one week of paid advanced training and certification

A client's automation breaks at 2am and no leads are getting routed. Can you find the failure point, fix it, and make sure it never happens again? Do you think in triggers, conditions, and edge cases — not just clicks? If you're the person other people come to when the system stops working, keep reading.

We're hiring a GoHighLevel Admin / Operations Specialist on behalf of a U.S.-based marketing agency serving home service and remodeling brands. You'll be the person who builds, maintains, and troubleshoots the GoHighLevel infrastructure that our clients' businesses run on — pipelines, workflows, automations, integrations, and reporting.

This is an operations role, not a marketing role. Your job is to make the machine run correctly, every day, for every client. When it works, nobody notices. That's the goal.

Your First Week: Paid Certification Training

Every specialist we place starts with one full week (Monday–Friday) of advanced, paid GoHighLevel training , ending in a certification exam.

You'll be trained on our standards for workflow architecture, snapshot deployment, integrations, and troubleshooting — then tested on them. Passing the certification is required to move into the full-time role. We invest in this because we hold our specialists to a higher standard than a typical GHL admin, and we'd rather train you properly than hand you a login and hope for the best.

If you already hold a GoHighLevel certification or have deep platform experience, tell us — it factors into where you land in the pay range.

What You'll Do
Build & Automate

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Build and maintain advanced GoHighLevel workflows, triggers, and automations across multiple client sub-accounts

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Set up and manage pipelines, opportunity stages, custom fields, custom values, and tags

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Build and deploy snapshots, funnels, forms, surveys, and calendars

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Configure integrations and connections (webhooks, Zapier/Make, third-party tools, tracking and conversion events)

Operate & Troubleshoot

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Monitor automations daily and catch failures before the client does

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Diagnose broken workflows, missed triggers, routing errors, and data issues — then document the fix

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Manage A2P 10DLC registration, domain and email setup, phone number provisioning, and deliverability basics

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Maintain data hygiene: duplicates, tagging standards, contact records, and reporting accuracy

Systems & Documentation

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Write and maintain SOPs so every build is repeatable, not dependent on memory

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Standardize account structure so any team member can pick up an account and understand it

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Build dashboards and reporting views that give the team and clients clear visibility

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Onboard new client accounts from a blank sub-account to fully operational

Collaboration

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Work alongside media buyers, copywriters, and video editors — you're the operational backbone that connects their work to the client's CRM

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Translate what the team needs into a system that delivers it

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Flag issues early and bring solutions, not just problems

What We're Looking For

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2+ years of hands-on experience administering GoHighLevel (or a comparable CRM/automation platform such as HubSpot, Keap, or ActiveCampaign, with proven GHL ability)

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Genuine workflow-level thinking: you can map a multi-step automation with branching conditions, wait steps, and failure paths — and explain why you built it that way

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Strong troubleshooting instincts and the patience to trace a problem to its actual root cause

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Comfort managing multiple client sub-accounts without dropping details

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Working knowledge of integrations: webhooks, APIs, Zapier or Make

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Clear written English — much of this role is documentation and async communication

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