General Virtual Assistant (SNW - 11202024 - PTGVA)

Position: General Virtual Assistant

Number of hours: 20 hours/week

Schedule: PST
Tasks Required:

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Develop and assign unique SKUs for Nabis products.

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Ensure SKU accuracy and consistency across platforms.

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Generate SKUs for Eaze products, adhering to platform-specific guidelines.

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Confirm proper categorization and seamless integration.

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Ensure quick processing and updates within 24 hours for designated tasks or submissions.

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Maintain quality and timeliness under tight deadlines.

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Submit orders accurately to respective systems or platforms.

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Track and confirm receipt and processing.

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Manage batch creation for Nabis products, including assigning SKUs and aligning batches with product details.

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Complete and submit product details to Eaze platform.

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Ensure product visibility and compliance with Eaze's guidelines.

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Accurately calculate and process remittance payments.

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Record payment details and address discrepancies promptly.

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Prepare and process invoices for Possible and Winterstone every two weeks.

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Confirm accuracy and timely submission of invoices.

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Compile, analyze, and deliver a comprehensive monthly sales report.

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Highlight trends, key metrics, and actionable insights.

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Revise and update menus with new products, promotions, and pricing.

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Perform routine checks to ensure accuracy and relevance.

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Design and print Certificates of Analysis (COA) stickers for product packaging.

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Create visually appealing flavor and display stickers for product branding.

- Regularly coordinate with Nabis on tasks such as:
- Bundling orders for efficiency.

- Rescheduling delivery days.

- Managing credit memos.

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Conduct weekly calls to review ongoing tasks, address challenges, and align on priorities.

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Coordinate with other team members and departments to ensure seamless communication and task completion.

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Other ad hoc tasks that would be assigned

Requirements :

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Proven work experience as a General Virtual Assistant or a relevant role

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Familiarity with current technologies, like desktop sharing, cloud services and VoIP (GSuite, Zoom, Slack, Asana, Notion, etc.)

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Strong proficiency in office software and communication tools

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Knowledge of online calendars and scheduling (ex. Calendly, Google Calendar)

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Excellent verbal and written English communication skills

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Discretion and the ability to handle confidential information

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Excellent phone, email and instant messaging communication skills

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Highly organized and detail-oriented; able to efficiently prioritize multiple tasks

- Adaptability and a proactive mindset

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Ability to work independently and in a team-oriented environment

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Self-disciplined and organized; able to consistently perform with limited supervision

Originally posted on Himalayas