Customer Support Executive (WFH)

About the job:
As a Customer Support & Student Success at Skipto Ai International Private Limited, you will play a vital role in ensuring our clients have a seamless experience and achieve success with our products and services.

Key Responsibilities:

1. Provide exceptional customer support through various channels such as phone, email, and chat to address any inquiries or issues promptly.

2. Build and maintain strong client relationships through effective communication and personalized interactions.

3. Utilize CRM tools to track customer interactions, analyze data, and identify areas for improvement.

4. Implement strategies for customer acquisition and retention to drive business growth and increase client satisfaction.

5. Conduct cold calling campaigns to generate leads and convert prospects into paying customers.

6. Collaborate with the sales and marketing teams to optimize customer onboarding processes and enhance the overall customer journey.

7. Monitor student success metrics and develop action plans to ensure students are achieving their educational goals.

If you are passionate about providing top-notch customer support, have a knack for building relationships, and thrive in a fast-paced environment, we want to hear from you! Join our team at Skipto Ai International and be part of a company that values excellence and innovation.

Who can apply:

Only those candidates can apply who:
- have minimum 1 years of experience

Salary:
₹ 2,10,000 - 6,00,000 /year

Experience:
1 year(s)

Deadline:
2026-11-27 23:59:59

Skills required:
Cold Calling, Client Relationship Management (CRM), Customer Support and Customer Acquisition

Other Requirements:
- 1. Experience in career counseling, recruitment, or placement operations in an educational institution.
- 2. Strong knowledge of modern corporate hiring standards and technical interviewing setups.
- 3. Empathetic approach combined with structured execution to drive employment success.

About Company:
Skipto AI is an AI-powered business growth platform that helps business owners, startups, and edtech creators scale their revenue using digital marketing, automation, and smart systems. We specialize in building high-performance growth engines through Meta Ads, Google Ads, sales funnels, WhatsApp automation, and content creation, enabling businesses to generate leads and increase conversions efficiently. Skipto AI also works closely with coaches and edtech brands, helping them launch and scale online courses using webinar funnels, LMS platforms, and automated sales systems. Our mission is to empower entrepreneurs with AI-driven tools and strategies to build scalable and profitable businesses.