Cold Caller

Position: Cold Caller

Number of hours: 40 hours/week

Schedule: NZ Time, 9AM - 6PM
Tasks required:

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Cold call prospects to sell the products and services of the client

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Provide information about products features, prices etc. and present their benefits

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Ask pertinent questions to understand the customers requirements

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Persuade the customer to buy by demonstrating how merchandise or services meet their needs

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Upsells customers to larger products, more extensive packages, or higher priced services

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Keep detailed record of call logs and enter data accurately and consistently into the company's database

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Must have the ability to create responses aligned with the companys messaging and drive the conversation to an appointment

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Generate and source out leads through various channels

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Other ad hoc tasks that would be assigned

Requirements:

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Proven work experience as a virtual Cold Caller/Telemarketer or a relevant role is required

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Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems

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Ability to call, connect, and interact with potential customers

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Prior work experience with New Zealand or Australian clients/companies is preferred but not required

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Knows how to craft responses and do meaningful conversations

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Very particular on the process of sourcing out leads and what tools to use

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Clear and concise communicator with a neutral English accent and effective verbal communication skills

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Self-disciplined and organized; able to consistently hit daily and monthly targets with limited supervision

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Highly organized and detail-oriented; able to efficiently prioritize multiple tasks

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Ability to work independently and in a team-oriented environment



Originally posted on Himalayas