Business Support Specialist (SimPro Scheduling & Purchasing)

This is a remote position. Business Support Specialist (SimPro Scheduling & Purchasing) Remote | Philippines | Full-Time Php 40,000/month - 60,000/month Australian Business Hours (ACST hours), 5:30am–2:30pm PHT Long-Term Remote Role If you’re a high-performing operations professional who thrives on operational data accuracy, field-service scheduling, and working directly with a scaling South Australian solar leader that values strategic impact over simple task completion — keep reading. This isn’t a role for a generic virtual assistant waiting for instructions. This is a focused, outcome-driven position where you’ll own SimPro job scheduling, drive purchase order tracking, eliminate stock/component discrepancies, and serve as the operational backbone behind flawless install-day execution. Why This Is a Dream Job You’ll be working directly with an established, scaling South Australian business (Solar Power Direct) who: - Champions Innovation: Operates a future-of-work, global-impact team that prioritizes AI-adaptive operators. - Values Your Growth: Builds deep, in-demand expertise in trades management software (SimPro) and provides access to an assigned Success Manager (CSM) for professional coaching through your first 90 days. - Respects Your Expertise: Integrates you into an established operations and field-service team with clear ownership over scheduling and purchasing rather than a scattered list of generalist admin tasks. - Builds Stability: Operates alongside its in-house installation crew (PMEC Electrical), with a long history of collaborating with Filipino professionals to build long-term team extensions. You’ll get career transformation, high-level visibility, and genuine ownership of critical operations—without being stuck in a generalist "virtual assistant" rut. What You’ll Be Owning This is a core operational role covering SimPro scheduling accuracy, purchase order creation, and stock data integrity. You aren't just filing forms; you are catching errors before they reach install day, maintaining clean stock levels, and ensuring field crews have accurate information. You’ll take the lead on: - SimPro Job Scheduling: Keeping SimPro job schedules updated in real time, liaising daily with the job allocator to reflect on-the-ground changes accurately. - End-to-End Purchasing: Raising and tracking Purchase Orders in SimPro, chasing supplier confirmations within 24 hours, and logging receipts consistently. - Data Integrity & Auditing: Conducting regular stock and component audits to eliminate phantom/incorrect stock data before it impacts live job installs. - Supplier Communication: Serving as the reliable point of contact for vendor follow-ups, resolving stock/cost discrepancies proactively. - AI Workflow Integration: Implementing AI tools (e.g., ChatGPT/Claude) to summarize supplier communication threads and accelerate routine follow-ups. - Operations Optimization: Identifying process gaps in stock tracking and scheduling workflows to deliver continuous data-quality improvements. Requirements This Role Is a Great Fit If You: - Are a SimPro Power User: You have direct, hands-on experience managing job scheduling and purchasing modules within SimPro Enterprise. - Are a Data Guardian: You catch errors before they become problems, possess a natural inclination to double-check details, and treat discrepancies as challenges to solve. - Are an AI-Adaptive Operator: You actively use modern AI tools to streamline administrative tasks and speed up supplier follow-ups. - Have prior experience in trades, solar, electrical, or field-service operations administration. - Are High-Accountability: You manage dual workstreams (scheduling and purchasing) independently without needing daily hand-holding. - Communicate with elite fluency and professional confidence in written and spoken English. What Success Looks Like After 60–90 Days: - The System is Fortified: SimPro job schedules are u