Trade Spend Manager

WHO WE ARE

As pioneers of the seaweed category, we introduced the world’s first line of Certified Organic and Non-GMO Project Verified roasted seaweed snacks in 2012 and has since grown to become the #1 selling, premium, organic seaweed-based snack – but our aspirations reach even further.

Led by founders and visionary food entrepreneurs Annie Chun and Steve Broad, we take great pride and care in creating delicious and convenient snacks inspired by our Korean heritage and believe that seaweed represents a sustainable path forward that nourishes people and the planet.

With our eyes focused on the future, we’re on a mission to increase our impact by winning over a whole new generation of foodies. We are assembling a team of talented and driven individuals who are just as excited about the future of seaweed as we are!

WHO YOU ARE

You understand that trade spend is one of the most important and complex levers in a CPG business. You know how deductions, promotions, distributor activity, retailer programs, and accruals impact the P&L, Balance Sheet, and day-to-day operations. You enjoy bringing structure and clarity to that complexity.

You are highly analytical, detail-oriented, and naturally curious. You ask questions when something doesn’t look right, investigate root causes, and work collaboratively across teams to solve problems. You’re comfortable working in the details of customer chargebacks and trade accruals while also identifying broader trends and opportunities for process improvement.

You thrive in a fast-moving, growing environment where processes are still evolving. You bring organization and accountability without creating unnecessary bureaucracy, and you’re excited by the opportunity to help build scalable systems and workflows.

You’re a strong cross-functional partner who communicates clearly and works effectively with Sales, Finance, Operations, and external partners. You can translate complex financial and operational data into actionable insights that help the business make smarter decisions.

WHAT YOU DO

Trade Promotion Spend Management

- Ensure all customer trade promotion chargebacks are valid, authorized deductions that are accurately accounted for by customer, promotion, and general ledger account within the trade promotion management (TPM) system

- Partner closely with the Head of Sales Operations to support promotion planning, execution, and accuracy within the TPM system

- Serve as the primary relationship manager for the TPM service provider and act as the internal TPM superuser

- Set up and maintain customer records, SKUs, promotions, and general ledger mappings within the TPM system

- Upload and validate direct customer sales, distributor shipments, and consumption data into the TPM system

- Manage automated workflows for incoming customer remittances and chargeback documentation

- Enter and maintain non-chargeback accounts payable invoices within the TPM system

- Review, validate, and allocate customer chargebacks to the appropriate promotions while driving process scalability through automation, AI, and outsourced operational support

Trade Spend Accruals & ERP Integration

- Prepare monthly trade spend accruals by customer, promotion, and general ledger account by analyzing open promotions, planned spend, and chargeback activity within the TPM system in accordance with company accounting policies and GAAP

- Summarize accruals by channel and general ledger account and review findings with the CFO, Controller, and Accounting Manager

- Export, validate and reconcile trade promotion spend data from the TPM system for ERP upload and financial reporting and balance sheet accuracy

- Partner with Accounting to support accurate month-end close processes through detailed reconciliation and variance analysis

Customer Disputes & Deduction Resolution

- Partner with the TPM service provider to identify, dispute, and resolve invalid customer chargebacks

- Collaborate with Op