Senior IT Analyst II - IT Research and Development

Why Join Us?

Be a hero for our rare disease patients

At Ultragenyx , we fundamentally believe that taking real impactful action to care for the needs of patients and our people is always the right thing to do. To achieve this goal, our vision is to lead the future of rare disease medicine. For us, this means going where other biopharma companies won’t go – challenging the status quo and creating a new model that advances our field so more patients and caregivers can benefit from life-changing treatments. We do this by following the science, applying a novel rapid development approach, making innovative medicines at fair and reasonable prices, and creating a collaborative ecosystem to reach patients in ways that are most meaningful for them.

Our commitment and care for patients extends to our people, so culture is an essential cornerstone for Ultragenyx . We remain continuously focused on creating a supportive and inclusive environment of profound learning and growth – so employees can thrive in all areas of their lives, in and outside of work. Ultimately, we want to be an organization where we would be proud for our family, friends and children to work.

If you want to have a meaningful impact, do the best work of your career, and grow a lot, both professionally and personally, come join our team .

Position Summary:

ultra focused – Work together to fearlessly uncover new possibilities

The Sr. IT Analyst II will be the technical lead for Regulatory IT systems, serve as the single point of contact within IT for the Global Regulatory Affairs (GRA) organization. He/she will play a key role in selection, deployment, maintenance and enhancement of IT systems supporting the Global Regulatory Affairs (GRA) organization. The ideal candidate will be able to lead selection and implementation of new Regulatory Systems, have technical experience in managing regulatory systems as well as experience in Business Analysis, Project Management, Computer System Validation/Computer Software Assurance, Release Management, Production Support of hosted and SaaS regulatory systems. As the IT System Owner, this position will ensure both business and technical requirements are appropriately translated into technical solutions and the systems are functioning per requirements.
Work Model:

Remote: Officially documented as working full-time from home, with travel to Ultragenyx 's offices or other locations on occasion as needed.
Responsibilities:

- Serve as a trusted IT System Owner to the Regulatory R&D business units by clearly understanding their objectives, challenges, and opportunities.

- Establish and maintain IT Roadmaps by aligning with business teams on new demand, provide updates on existing projects. Stay on top of technology advancements in the regulatory operations area and introduce relevant trends to the business.

- Lead System Maintenance and Enhancement (M&E), understand new M&E requests from the business, perform impact assessment on existing functionality and design and prioritize new requests for sprint planning.

- Review technical specifications and design and provide technical feedback to ensure solution is scalable and optimal.

- Oversee entire life cycle of implementation from a functional and technical standpoint and work with vendor to resolve issues. Collaborate with BSO and project team on roll-out planning by understanding dependencies, approving the release plan, managing the IT Change Request, and driving the overall implementation process.

- As the single point of contact for production support, take ownership of systems incident management, problem & service management, and performance monitoring processes for IT systems within the Regulatory IT R&D portfolio.

- Deliver technical integrations by collaborating with business and IT Security, Infrastructure and Data Management teams. Own and drive data mapping requirements, technical requirements for integration endpoints, data validation, rul