Senior Director Technical Advisory, EMEA

Job Requisition ID #

26WD101034 Position overview

As the Senior Director, EMEA Technical Advisory at Autodesk , you will report to the VP of Technical Advisory and will head up Consulting Delivery for our largest customers within the EMEA region. You will lead a large team chartered to drive transformational services that foster strong customer relationships and ensure successful Autodesk solution adoption.
What you will do

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Lead a team of 100+ employees responsible for Consulting Delivery and contribute to overall customer success and adoption

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Develop and execute against regional strategic plans that ensure the local Consulting Delivery team meets organizational objectives

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Identify and define the strategic regional Consulting Delivery requirements and build capacity plans to meet these local needs

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Be accountable for delivering an annual regional revenue of >$50M, a bookings target of >$80M, and successful adoption of Autodesk solutions

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Engage with senior customer executives to demonstrate Autodesk thought leadership, cocreate strategic plans, and drive mutually beneficial outcomes

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Partner with EMEA Enterprise Customer Group leadership to ensure the successful sale and delivery of services and provide high-level consultation in support of sales opportunities where appropriate

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Collaborate effectively with cross-functional, customer-facing teams to ensure positive customer experience and value delivery

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Coach teams to connect their work to business outcomes and drive growth opportunities

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Establish clear workplans to help teams anticipate risks, deliver on time, and surface new growth opportunities

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Attract, hire, and retain an elite group of consultants, and foster career development, global collaboration, and high standards to maintain a world-class practice

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Instill and champion company culture and values throughout the team and ensure alignment with organizational standards

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Conduct performance reviews, develop career advancement plans, and implement succession planning strategies for team members across all levels

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Lead organizational change initiatives and drive process improvements to enhance service delivery efficiency and team effectiveness

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Monitor business success metrics, evaluate business performance, and provide regular executive reporting to senior leadership and key stakeholders

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Stay current with industry trends, emerging technologies, and market developments to ensure consulting services remain competitive and aligned with customer needs

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Identify, assess, and mitigate operational and delivery risks to ensure consistent service quality and maintain customer relationships

Minimum qualifications

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Minimum of 15+ years’ experience in leading customer-facing organizations

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Bachelor’s or advanced degree in Business Administration or a related field

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Strong financial acumen with experience in team leadership, budget allocation, and resource optimization

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Demonstrated ability to drive revenue growth, improve profitability, and enhance operational efficiency

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Demonstrated ability to recruit, manage, and motivate high-performing teams

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In-depth knowledge of the industry needs of Autodesk customers

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Comprehensive understanding of consulting metrics and KPIs with the ability to analyze data and derive actionable insights to continuously improve customer engagement

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A customer-centric mindset with the ability to consistently deliver superior customer experiences and foster long-term relationships

- Ability to travel up to 30% per year

The ideal candidate

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You have a strong understanding of the Autodesk product portfolio and the needs of the company’s customer base

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You are a self-starter who thrives in the face of challenge

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You are relentless in clearing obstacles with a resourceful and collaborative approach to problem-solving

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You have a heightened attention to detail, balanced with the ability to absorb large amounts of in