Senior Business Systems Engineer

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first.We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together.
The Business Solutions Engineer is responsible for identifying operational challenges and designing, building, implementing, and supporting technology and process solutions that improve business performance. This role partners with business leaders and operational teams to understand requirements, evaluate solution options, develop scalable solutions, and support them throughout their lifecycle.

Solutions may include workflows, applications, data products, integrations, reporting tools, automation, controls, and process improvements. The Business Solutions Engineer works across multiple functions to deliver secure, supportable, and sustainable solutions that improve operational efficiency, data quality, and decision-making.

Job Responsibilities:

Business Analysis & Solution Design

-
Partner with business and operational teams to understand processes, identify gaps, and define business requirements.

-
Analyze operational challenges and develop solution recommendations.

-
Determine whether business needs are best addressed through process improvements, technology solutions, data structures, reporting capabilities, or workflow automation.

-
Prioritize initiatives based on business value, risk, complexity, and resource requirements.

-
Define success measures and expected outcomes for solutions.

Solution Development & Implementation

-
Design, configure, develop, test, deploy, and maintain business solutions.

-
Develop prototypes to validate requirements and solution feasibility.

-
Convert approved concepts into production-ready solutions.

-
Create and maintain technical and functional documentation.

-
Manage solutions throughout their lifecycle, including enhancements and issue resolution.

-
Ensure solutions meet security, supportability, and governance requirements.

Workflow Automation & Systems Integration

-
Develop workflows, forms, routing processes, approvals, and case management solutions.

-
Build integrations between systems, applications, and data sources using APIs, connectors, and scripting tools.

-
Design data models, validation controls, and information structures that support business operations.

-
Establish standards, templates, and reusable components to improve consistency and efficiency.

Adoption & Operational Support

-
Support user testing, implementation, training, and change management activities.

-
Provide production support and troubleshoot issues.

-
Monitor solution performance and recommend enhancements.

-
Measure and report operational outcomes and business value.

-
Communicate project status, risks, issues, and results to stakeholders.

Supervisory Responsibilities:

This role is an individual contributor role and will work cross functionally with leaders of business units.

Job Requirements:

Education

-
Bachelor's degree in Computer Science, Information Systems, Engineering, Data Analytics, Business, Healthcare Administration, or a related field; or equivalent combination of education and experience.

Experience

-
Six (6) or more years of experience in business systems, solution development, business process improvement, application development, data management, or a related field.

-
Experience designing, developing, implementing, and supporting business applications, workflows, databases,