Robotic Startup Specialist - (South East)

We anticipate the application window for this opening will close on - 21 Sep 2026
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
A Day in the Life
This position is field-based role in Jackson MS / South East region and requires frequent travel throughout the territory. Candidates must reside within 50 miles of the assigned territory and be able to travel regularly to customer sites. A valid driver's license is required.
The Surgical Robotics Utilization Team manages all aspects of system installation, start-up, customer training, account analysis, drive and optimize the robotic program. Placement of a HUGO surgical robot in the hospital requires full-time support for an account specific period to ensure successful integration into the hospital’s service lines. The utilization team members are seasoned professionals with in-depth knowledge of the healthcare value chain as well as a broad experience across multiple disciplines. They partner with all relevant hospital stakeholders to drive complex transformational changes, implement innovative growth strategies, streamline patient-focused care pathways and optimize operations.

Primary Responsibilities

As a Robotic Clinical Specialist you will be responsible for the successful integration of our HUGO™ RAS-system into a hospital. This might be an expansion of a current robotic surgery program, the creation of a new robotic surgery program or a shift from another platform to our HUGO™ RAS-system. The main activities of a start-up specialist include:
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Meet with the robotic program stakeholders and develop program goals and metrics for HUGO™ RAS-system. Conduct regular program review meetings to remain on-track

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Develop a surgeon training plan, coordinate attendance at Medtronic ’s off-site training and arrange for proctored cases post-training as needed

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Develop a training plan to support staff to include attendance at a Medtronic off-site training class and support staff through their learning curve

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Support the technology adoption by attending to cases during a surgeon and staff member’s learning sessions

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Utilize change management techniques to engage clinical stakeholders and attain buy-in

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Coach hospitals’ staff to promote skill transfer and achieve self-sufficiency in operational excellence

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Cooperate with Medtronic field service engineer (FSE) and the hospital staff to prepare the operating room to host the HUGO™ RAS-system.

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Track milestones to demonstrate the value delivered for the pilot site

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This is a fully remote role. It will be required to travel thought the country >75%.

Required Qualifications
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Bachelor’s Degree with 2 years of clinical, sales or related experience OR Advanced Degree with 0 years of related experience

Preferred Qualifications
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Knowledge and experience of operating rooms and surgery procedures.

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Demonstrated ability to operate from idea generation and strategy development through detailed implementation and results in delivery.

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Understanding the impact of quality and regulatory requirements.

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Strong and demonstrable project management skills.

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Ability to integrate a customer team and coach it to continuously improve its performance.

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Experience in change management with the ability to standardize process optimization and change management activities into a reproducible package that could be deployed in different places by different people.

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Strong analytical, excellent interpersonal and research skills.

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Familiarity with