Retail Operations Coordinator
Retail Operations Coordinator
Location : Remote, Canada
Position Type : Full-Time
Reports to : VP of Retail Operations
About Hive
Hive Retail Solutions is a growing Canadian sales and merchandising agency representing
leading CPG and natural food brands across Canada. We work with brands to deliver strong
retail execution, field merchandising, brand activations, retail events and measurable results.
We are looking for a Retail Operations Coordinator who is highly organized, creative, proactive
and enjoys being the person who keeps things moving behind the scenes.
About the Role
The Retail Operations Coordinator is a varied and fast-paced role supporting our Brand
Management, Retail Operations, Marketing and Field Teams.
You will be involved in everything from coordinating samples and POP materials, brand
onboarding and client reports to proposals, events, social media, newsletters and digital
content. You will work with multiple teams and projects at the same time, making sure
information is organized, deadlines are met and nothing falls through the cracks.
This is a great opportunity for someone who genuinely enjoys administration and coordination,
but also wants to use their creativity and contribute to marketing, events and client-facing
projects.
What You'll Be Doing
Retail & Brand Operations
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Support Brand Managers with the day-to-day coordination of client and brand programs.
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Track brand priorities, deadlines and deliverables and follow up on outstanding items.
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Coordinate communication and information between Brand Managers, Field Teams,
- Marketing and Operations.
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Support client meetings, reports, presentations and follow-up activities.
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Coordinate samples, POP materials, shipments and marketing collateral.
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Assist with proposals, contracts and new business opportunities.
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Coordinate onboarding for new brands and maintain organized client files and Google
- Drive folders.
- Marketing & Communications
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Develop and maintain the monthly national sales call presentation.
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Coordinate client and internal newsletters.
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Assist with marketing communications, presentations and company initiatives.
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Support Hive's social media strategy and content calendar.
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Create engaging content for LinkedIn, Instagram and other digital platforms.
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Source photos, videos and success stories from our field teams across Canada.
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Help keep Hive's website content current and relevant.
- Events & Projects
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Assist with the planning and coordination of trade shows, conferences, retail activations
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and company events, including CHFA and guerrilla marketing events.
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Coordinate event materials, samples, displays, promotional items and logistics.
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Assist with grant applications, tracking and administration.
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Support a variety of internal projects and initiatives as they arise.
The Person We're Looking For
We are looking for someone who takes ownership, gets things done and enjoys being busy.
You will be successful in this role if you are:
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Solutions-focused – you don't just identify a problem; you look for a way to solve it.
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A great problem solver – you're resourceful and comfortable figuring things out when there isn't an obvious answer.
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Proactive – you anticipate what needs to happen and get ahead of it rather than waiting to be asked.
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Assertive – you're comfortable following up with people, asking questions and getting the information you need.
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Tenacious – you don't give up when something is difficult or when you have to follow up more than once.
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Highly organized – you love a good checklist, tracker, calendar and well-organized folder!
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Administrative by nature – you genuinely enjoy administration, coordination,documentation and making sure the details are right.
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Creative – you enjoy creating presentations, social media content, communications and finding creative ways to showcase our brands and company.