Remote Receptionist

Bilgewater Group is a Chicago-based diversified services company founded in 2003. We operate across two core divisions: food service and care.

Our food service division manages a network of quick-service and counter-service locations across the greater Chicagoland area, serving thousands of customers every day at high-traffic venues, including commercial districts, transit hubs, and retail centers.
ABOUT THE ROLE

We are looking for a Remote Receptionist to serve as a first point of contact for customers, visitors, and internal teams. You will handle incoming calls and messages, provide basic information, route requests to the appropriate team, and support day-to-day administrative tasks.
WHAT YOU WILL DO

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Answer incoming calls, messages, and general inquiries

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Provide basic information and assistance to customers and other contacts

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Direct calls and requests to the appropriate team or location

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Schedule appointments and coordinate basic requests

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Maintain contact information and administrative records

- Follow up on requests when needed

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Provide general administrative support to the team

WHAT WE ARE LOOKING FOR

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Previous experience in reception, customer service, administration, hospitality, or a similar role

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Professional and friendly communication style

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Strong organization and attention to detail

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Comfortable handling calls, messages, and multiple requests

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Basic computer and Microsoft Office or Google Workspace skills

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Reliable and comfortable working independently in a remote environment

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Reliable internet connection and workspace

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Legally authorized to work in the United States

NICE TO HAVE

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Previous remote receptionist or virtual receptionist experience

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Experience with scheduling or appointment management

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Experience in food service, hospitality, retail, or care environments

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Bilingual communication skills - English / Spanish

COMPENSATION

$18–$24 per hour , depending on experience and qualifications.
HIRING PROCESS

Application Review → Initial Conversation → Interview → Offer
EQUAL OPPORTUNITY

Bilgewater Group is an equal opportunity employer. We are committed to providing a workplace free from discrimination and value a diverse team with different backgrounds, experiences, and perspectives.

Location: Remote

Originally posted on Himalayas