Regional Sales Analyst

Credit Acceptance is proud to be an award-winning company recognized both locally and nationally across multiple workplace categories. Our world-class culture is shaped by dedicated team members who are driven to succeed as professionals individually and together as a team. Backed by a strong product, exceptional people, and a stable financial foundation, we’ve grown into a leading provider of used and new car financing across the country.

Our Support teams work with multiple departments in a dynamic environment that promotes flexibility and autonomy, while offering the opportunity to collaborate with a diverse group of professionals. We work to comply with our company standards, exceed customer expectations, and drive our Great Place to Work culture. We deliver high-quality services aligned to business needs, driving innovative improvements that support our company strategy and modern operating principles.
The Regional Sales Analyst provides reporting, analysis, and business insights that help regional Sales leaders understand performance, identify opportunities, and make informed decisions.

Reporting to the Manager of Sales Analytics and Reporting, this role develops dashboards, scorecards, and recurring performance reporting; analyzes regional, market, and dealer trends; and translates data into actionable insights that improve Sales execution, productivity, and profitability. Outcomes and Activities:

- This position will work from home; occasional planned travel to our Southfield, Michigan office may be required. However, this position is permitted to work at our Southfield, Michigan office if requested by the team member.

- This position is available in three regional assignments: Northeast, Southwest, and West. Each hire will serve as a dedicated partner to the sales teams within their assigned region. To ensure alignment with business needs, employees must work core hours of 9:00 a.m. to 5:00 p.m. in the local time zone of the region they support, regardless of where they reside.

Key Responsibilities
Regional Sales Analytics

- Analyze regional, market, territory, district, and dealer performance to identify trends, risks, gaps, and growth opportunities.

- Translate Sales, field leadership, and executive questions into clear analysis and actionable recommendations.

- Evaluate performance across contract production, dealer activity, market opportunity, productivity, and profitability.

- Conduct recurring and ad hoc analyses to support regional priorities, sales plays, and performance improvement efforts.

Reporting and KPI Management

- Develop and maintain Power BI dashboards, scorecards, recurring Sales performance reports, and executive-ready views of regional, market, territory, and dealer performance.

- Monitor KPIs and provide regional leaders with timely, accurate, and actionable insights.

- Support business reviews, performance discussions, forecasting, and planning activities.

- Identify opportunities to simplify reporting, improve usability, and increase adoption.

- Support dashboard validation by reconciling report outputs to source data, existing reporting, and agreed-upon KPI definitions.

Data Quality and Process Improvement

- Validate reporting outputs and help maintain consistent KPI definitions and data standards.

- Identify data, reporting, and process issues and partner with the appropriate teams to resolve them.

- Document business logic, calculations, assumptions, data sources, and reporting requirements to support consistent KPI usage across Sales reporting.

- Support improvements to reporting tools and recurring analytical processes.

Business Partnership

- Serve as an analytics partner to regional Sales leaders and other business stakeholders.

- Present findings clearly to technical and non-technical audiences.

- Partner with Sales, Finance, Sales Enablement, Business Intelligence, Engineering, Product, GTM, and other teams to support reporting and analysis needs.

- Provid