Regional Director of Operations (Hospitality)

This is a remote position.
We'relooking for an experienced and results-driven Regional Director of Operations to oversee a growing portfolio of Choice-branded hotels, includingEverhomeSuites®, Cambria®, and other current and future brands within the portfolio.

This strategic leadership roleis responsible fordriving operational excellence, maximizing profitability,maintainingbrand compliance, and developing high-performing teams across multiple hotel locations. The Regional Director of Operations serves as a key partner to General Managers and leadership teams, ensuring properties consistently deliver exceptional guest experiences while achieving owner and company performanceobjectives.

This position requires a highly visible leader who thrives in a fast-paced hospitality environment, is comfortable with extensive travel, andpossessesa strong understanding of hotel operations, financial performance, revenue management, guest satisfaction, and team development.

At ARK Hospitality, we uphold a people-first culture where relationships come before business, and intentional culture powers performance. Our mission, to raise the bar on what Relationships, Reputation, and Returns mean in hospitality, drives everything we do. By combining proven systems, talent development, and a culture rooted in genuine connection and ownership results, we foster an environment where team members are empowered to grow and deliver exceptional outcomes.

Location: Remote + Travel within the United States

Preferred: Central or Eastern Time Zone

Travel Requirement: Extensive travel (50-75%+) to assigned properties. Candidates shouldresidewithin a reasonable commuting distance of a major commercial airport to support frequent travel throughout the portfolio.

Responsibilities

- Provide operational leadership and strategic oversight for multiple Choice-branded hotels within the assigned portfolio.

- Partner with General Managers to drive revenue growth, profitability, guest satisfaction, and market performance.

- Ensure compliance with all brand standards, company policies, franchise requirements, and regulatory guidelines.

- Conduct routine property visits, operational audits, and performance reviews toidentifyopportunities for improvement.

- Analyze financial statements, labor reports, operating expenses, and key performance indicators to maximize profitability.

- Develop and execute operational strategies that improve guest experience, efficiency, and overall property performance.

- Recruit, coach, mentor, and develop General Managers and property leadership teams.

- Support new hotel openings, transitions, acquisitions, renovations, and brand conversions as needed.

- Partner with sales, revenue management, and marketing teams to maximize occupancy, ADR, RevPAR, and overall market share.

- Lead accountability initiatives and performance management processes for assigned properties.

- Foster a culture focused on hospitality, employee engagement, operational excellence, and owner results.

- Maintain regular communication with executive leadershipregardingproperty performance, challenges, opportunities, and strategic initiatives.

Requirements

- Minimum 5 years of multi-property hotel operations leadership experience.

- Prior experience as a Regional Director of Operations, Area Director, Multi-Unit General Manager, or similar hospitality leadership role strongly preferred.

- Experience with Choice Hotels brands is highly preferred. Experience withEverhomeSuites®, Cambria®, Comfort, Quality, Sleep Inn,MainStay,WoodSpringSuites, or similar select-service and extended-stay brands is a plus.

- Demonstrated success leading multiple hotel properties and achieving financial and operationalobjectives.

- Strong knowledge of hotel operations, including Front Office, Housekeeping, Maintenance, Revenue Management, Food & Beverage (where applicable), and Guest Services.

- Proven experience with budgeting, forecasting, P&L management, labor