Region Director of Operations - CHEF'STORE (Remote with Travel)
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The Region Director - CHEF’STORE is the direct link between the Corporate Office and the store and it's their duty to help each store stay current with company policies and above all else, ensure that each store is doing their best to increase sales and improve relations with customers and vendors.
Responsible for leading the Cash and Carry operations, providing general management to store level leaders to operate safe, highly efficient, cost effective and profitable stores. A core responsibility is to ensure standardized processes and procedures are installed across the Cash and Carry Operations which will require strong collaboration with store management.
Remote with Travel: This position is remote with travel to various locations in the districts. Preferably located in North or South Carolina.
RESPONSIBILITIES
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Partner with the Cash and Carry leadership team on the development of the growth strategies and operational efficiencies.
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As the face of operations, will coach, counsel and correct management personnel to drive goal alignment and performance against plan.
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Will evaluate, hire, and train management personnel.
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Operate against standards and within budget.
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Ensure labor models provide coverage and deliver budgeted goals.
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Lead and advocate safety programs in stores that drive improved safety performance, environmental compliance, employee safety, and facility security.
Administer company policies to individual stores. Enforce company policies and make sure they are adhered to.
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Determine the cause for store specific problems and help find solutions.
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Establish a schedule for visiting stores to inspect them and make sure they have the appropriate displays showing, are carrying the correct products, and are following any and all protocol that comes directly from the Corporate Office.
SUPERVISION :
- District Store Managers
RELATIONSHIPS
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Internal: The incumbent is required to interact with all employees at all levels of responsibility throughout the company.
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External: The incumbent is required to interact with customers and other service providers.
MINIMUM QUALIFICATIONS
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Minimum of seven (7) years’ experience managing a multi-unit retailer or equivalent industry experience; previous experience managing remote teams is preferred.
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Strong leadership and organizational skills.
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Knowledge of financial operations and processes; analytical skills to diagnose root cause of deficiencies.
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Ability to analyze information, identify root causes and develop/implement approved solutions.
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Effective oral and written communication skills necessary to communicate with all levels of internal and external team members and customers.
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Experience selecting, assessing, coaching, and developing managers, preferably in retail environment.
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Ability to form strong partnerships across reporting relationships.
Microsoft Office computer skills including Word, Excel, and Outlook.
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Ability to travel up to 75% of the time, driving and flying.
EDUCATION
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Bachelor’s degree or equivalent experience.
CERTIFICATIONS/TRAINING
- N/A
LICENSES
- N/A
PREFERRED QUALIFICATIONS
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Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
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Ability to write reports, business correspondence, and procedure manuals.
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Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
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Must have excellent communication skills including active listening and interpersonal negotiation skills.
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Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
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Ability to apply concepts such as fractions, percentages, r