Payments & eCommerce Lead - *Work from Home*

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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?
Join us—Where your Career is a Force for Good!
Job Description:
Payments & eCommerce Lead

WHY CHOOSE US?
Joining the American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.
Where Your Career is a Force for Good!

We are currently seeking a Payments & eCommerce Lead for our Treasury Management Team. The location for this position is flexible, and can be located anywhere within the U.S.
WHAT YOU NEED TO KNOW

The Payments & eCommerce Lead is responsible for the strategy, governance, financial performance, and operational oversight of the organization's incoming and outgoing payment ecosystem. This role establishes and implements policies, procedures, controls, governance frameworks, and performance standards that support the strategic direction of Payment/Treasury deliverables that are aligned with the business unit and corporate initiatives and objectives. Responsible for such activities as staff planning, financial analysis, budgeting, reporting, and other related operational activities; manages payment-related budgets, strategic initiatives, vendor relationships, and operational priorities. Establishes and updates applicable systems and procedures. May conduct briefings for Senior Leadership and top management of other functional units.

Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State, and local regulations.

PAY INFORMATION: The salary range for this position is $140,000- $150,000.This position is not eligible for relocation.

Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.
WHERE YOUR CAREER IS A FORCE GOOD

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Define and execute the roadmap for payment acceptance and disbursement capabilities, including cards, ACH, digital wallets, alternative payment methods, and emerging payment rails.

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Establish and ensure payment operations, reporting procedures, controls, and standards support organizational objectives and comply with applicable regulations, industry standards, and organizational policies.

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Lead financial analysis, business case development, and reporting related to payment performance, costs, settlement, fraud, and vendor economics.

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Develop and manage payment-related planning, budgets, reporting, and operational plans.

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Direct employees engaged in payment operations and reporting.

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Own relationships with payment processors, gateways, fraud providers, and disbursement vendors, including vendor selection, contracting, performance management, and issue resolution.

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Direct initiatives to improve payment performance, operational efficiency, scalability, and cost-e