Operations Specialist - Direct Hire

TITLE: U.S. Startup talent and staffing firm is seeking a full-time Operations Specialist
Hours: Full-time

Time-Zone : U.S. Central Time (CST) or significant overlap

Terms : Independent Contractor

Compensation : Competitive, based on experience

Start Date : ASAP
ABOUT THE ROLE

Anavah Talent is a fast-growing U.S.-based recruiting and staffing firm helping companies build exceptional remote teams across the Philippines, Latin America, and South Africa.

We're looking for an Operations Specialist to run the operational infrastructure behind client delivery, finance, contractor operations, and internal business processes. This is a highly execution-oriented role for someone organized, detail-oriented, comfortable across multiple systems, and able to keep recurring processes moving without constant supervision. You'll work closely with both the Client Operations Manager and Finance Specialist, supporting them with execution, coordination, reporting, documentation, system maintenance, and follow-through. You also own the contractor experience from onboarding through offboarding and ensuring every contractor feels supported, informed, and valued.
ABOUT YOU

Are you the person who loves crossing items off a checklist and keeping everything in perfect order? Do you take pride in accurate data entry and well-organized folders? You make sure things don't fall through the cracks. You're organized without needing excessive structure from others, and you can manage recurring deadlines while handling unexpected requests.

You also genuinely enjoy supporting people. You're the kind of person who remembers a contractor's anniversary, follows up on a PTO request, and checks in when someone's been quiet. You don't blindly follow a process when something looks wrong, you investigate, ask questions, and escalate appropriately. You naturally look for ways to make repetitive work simpler, clearer, or more automated. You enjoy supporting multiple people and aren't easily flustered by shifting priorities.
RESPONSIBILITIES
Contractor Engagement & Lifecycle Ownership

- Serve as the primary non-payroll point of contact for contractors

- Run scheduled 7/30/60/90-day and annual contractor check-ins

- Coordinate contractor engagement initiatives — anniversaries, birthdays, recognition, and team moments

- Track PTO, contractor changes, and lifecycle events in accurate records

- Support contractor onboarding and offboarding (paperwork, accounts, access, first-week experience)

- Maintain Independent Contractor Agreements, tax forms, background checks, and compliance docs

- Flag contractor concerns, morale risks, or retention signals to the CEO before they escalate

Finance & Contractor Operations

- Collect and organize contractor timesheets, invoices, reimbursements, bonuses, and adjustments

- Prepare payroll and billing data for review; assist with reconciliation and discrepancy tracking

- Maintain contractor masterfiles, billing trackers, and payment trackers

- Track missing agreements, tax forms, background checks, PTO, and lifecycle records

Client & Delivery Operations Support

- Maintain client and hiring project trackers in Monday.com — statuses, owners, deadlines, next actions

- Track hiring milestones, interviews, feedback, offers, and start dates

- Monitor outstanding client and internal action items; flag stalled or overdue work

- Coordinate scheduling, documentation, and follow-ups

- Support client onboarding, post-placement workflows, and recurring client reporting

Systems & Data Management

- Maintain Monday.com boards, Google Sheets, Workable, and reporting dashboards

- Keep shared Google Drive files organized and consistent across systems

- Identify duplicate, missing, outdated, or inconsistent information

- Assist with data cleanup and system migrations

- Maintain templates, checklists, and operational documentation

Process, Documentation & Reporting

- Maintain SOPs and process documentation; create