Operations Coordinator

We’re looking for an experienced, hands-on operations professional to help coordinate workflows and initiatives across different areas of our business.

This is a multifaceted role that may support customer operations, process improvement, and other cross-functional initiatives. You’ll work with both business and technical teams to keep priorities moving, resolve issues, improve processes, and ensure strong follow-through.
What You’ll Do

- Coordinate workflows and initiatives across different areas of the business.

- Support customer-related operations, including onboarding, ongoing customer needs, and retention initiatives.

- Work across teams such as Sales, Accounting, Operations, and technical teams to resolve issues and move priorities forward.

- Track priorities, blockers, follow-ups, and next steps.

- Identify operational gaps and help determine the right people or resources needed.

- Build and improve processes as business needs evolve.

- Follow issues and commitments through to completion.

- Provide clear, concise updates on progress and outstanding items.

Requirements
What We’re Looking For

- 5+ years of professional experience, including substantial hands-on business operations experience.

- Previous experience as an Operations Manager, Operations Lead, Business Operations Manager, General Manager, or comparable hands-on operations role.

- Experience working in an established business environment involving multiple teams, functions, and priorities.

- Strong cross-functional coordination and problem-solving experience.

- Demonstrated experience owning workflows or initiatives from start to finish.

- Experience improving processes and ensuring consistent follow-through.

- Comfortable working with both business and technical teams.

- Clear, concise professional communication.

Benefits

- CAD $80,000 annual salary plus up to CAD $10,000 annual bonus

- Fully remote

Originally posted on Himalayas