Journal Production Coordinator

Job Description:

We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what’s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what’s next to power infinite possibilities for our customers, colleagues and society at large.
About the Role:

The Journal Production Coordinator is responsible for overseeing the production performance and overall health of an allocated portfolio of approximately 70–80 journals. You will monitor copyflow, publication schedules and portfolio risks, acting as a key point of contact and escalation when issues arise.

You will work closely with external supplier project managers, as well as colleagues across peer review, commissioning and publishing, to help keep articles and issues progressing to publication. You will also identify opportunities to improve processes and ways of working across your portfolio. This is a full-time fixed-term position ending 31 May 2027 .
Job Responsibilities

- Oversee the production performance of an allocated portfolio of journals, monitoring publication schedules, copyflow and portfolio health.

- Identify delays, low copy, pipeline issues and other risks, working with relevant internal teams and supplier partners to resolve them.

- Act as a key point of contact and escalation for production-related issues across your portfolio.

- Work closely with external supplier project managers, providing guidance and support to help maintain agreed schedules, quality and consistency.

- Maintain accurate journal, article and issue information across relevant systems.

- Build effective working relationships with colleagues across peer review, commissioning, publishing, authors and editors.

- Identify opportunities to improve workflows and processes, and contribute to continuous improvement activity across the production team.

Required Qualifications

- Strong organisational skills, with the ability to manage a large portfolio, competing priorities and multiple deadlines.

- Strong problem-solving skills, with the confidence to take ownership of issues and work with others to resolve them.

- Excellent communication and relationship-management skills, including the ability to work effectively with internal and external stakeholders.

- Good attention to detail alongside the ability to understand the wider performance of a portfolio.

- Ability to interpret data and reports to identify issues, trends and priorities.

- Working knowledge of Microsoft Office, including Excel, and the ability to learn new systems and processes.

Preferred Qualifications

- Experience within publishing, journal production, content operations or another relevant environment.

- Experience managing a portfolio of publications, projects or other deadline-driven work.

- Experience working with external suppliers, vendors or outsourced teams.

- Experience supporting or coaching colleagues or external partners.

- Experience identifying or contributing to workflow and process improvements.

- Knowledge of academic or scholarly publishing.

We power infinite possibilities.

For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing—creating impact that reaches everywhere.

We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.

Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.

Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color