IT Operations & Cybersecurity Specialist

Sacred Byte is a Berlin-based managed security services provider. We deliver secure IT infrastructure and compliance-ready cybersecurity for companies handling sensitive data—making enterprise-grade protection accessible to small and mid-sized organisations through smart administration and open-source solutions.

We're building a distributed team and looking for a reliable, curious technician internationally to help us keep client operations running smoothly while developing your security expertise.
Tasks

You'll handle day-to-day IT operations for our clients and contribute to internal security projects:

- Provision and manage users, groups, and licences in Microsoft 365 or Google Workspace

- Onboard laptops (Windows/macOS) into MDM and coordinate remote device handovers

- Triage first-line support tickets (password resets, access requests) and escalate complex issues

- Run weekly maintenance checks: patch status, backup logs, security alerts

- Document fixes and runbooks so processes are repeatable

- Contribute to security projects (~20% of your time): CVE research and briefings, laptop hardening scripts, incident-response playbook drafts, ISO 27001 checklist development

Requirements
What You Bring

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2+ years of hands-on experience in IT operations, helpdesk, or systems administration

- Proven admin skills in Microsoft 365 or Google Workspace (user/group management, security policies, basic troubleshooting)

- Comfortable with MDM platforms (Intune, Jamf, or similar)

- Proficient in at least one scripting language ( PowerShell, Bash, or Python )

- Strong written and spoken English ; German is a plus

- Reliable internet and a professional remote setup

- Self-directed, comfortable working asynchronously across time zones

Nice to have:

- Microsoft 365 Certified (Administrator Expert or Endpoint Administrator)

- Google Workspace Administrator certification

- Exposure to security frameworks (ISO 27001, SOC 2, or similar)

Benefits
What We Offer

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Competitive hourly rate : €12–16/hour, paid in EUR

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Autonomy : Own your domain; we trust you to manage your work

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Growth path : Opportunity to expand into a larger role as we scale

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Fully remote : Async-first culture with occasional video syncs during CET-compatible hours

Please apply via join with a full CV and letter explaining your qualifications.

Originally posted on Himalayas