Division Logistics Manager

7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.
JOB SUMMARY:

The Division Logistics Manager is responsible for overseeing all logistics operations within an assigned division, ensuring efficient transportation, distribution, and inventory management that supports 7-Eleven's demand chain objectives. This role manages day-to-day logistics activities, optimizes supply chain performance, and drives cost-effective solutions while maintaining high service levels to stores. The Division Logistics Manager collaborates closely with 3PL partners, warehouse operations, transportation teams, and cross-functional stakeholders to ensure seamless product flow and delivery execution. This position plays a critical role in supporting business growth through strategic logistics planning and operational excellence.
KEY DUTIES AND RESPONSIBILITIES:

- Provide overall leadership and oversight of logistics operations within the assigned zone, ensuring alignment with Demand Chain strategy and achievement of established business objectives.

- Lead the performance management of CDC operators, wholesalers, and other logistics partners, holding partners accountable for service levels, operational standards, contractual commitments, and continuous improvement.

- Monitor and improve key service and quality measures, including on-time delivery, fill rate, delivery execution, and other indicators that impact product availability and store service.

- Conduct regular business and performance reviews with logistics partners, identify performance gaps and trends, and develop corrective action plans with clear ownership and follow-through.

- Monitor logistics expenses and partner costs, support budget and forecast processes, and identify and implement opportunities to improve productivity, reduce costs, and optimize overall network performance.

- Drive a strong safety culture and monitor partner safety performance while identifying opportunities to improve operational consistency, productivity, compliance, and execution.

- Lead the resolution of complex or recurring operational, service, and store issues by identifying root causes and coordinating cross-functional resources and logistics partners to implement sustainable solutions.

- Use operational and performance data to identify trends and opportunities, facilitate root cause analysis, and lead continuous improvement initiatives that improve reliability, quality, safety, and expense performance.

- Support and lead the implementation of strategic Demand Chain initiatives, including new processes, systems, technology, and operating models, ensuring operational readiness and successful execution across the zone.

- Partner closely with Demand Chain, Operations, Merchandising, Finance, Technology, and other stakeholders to align priorities, resolve issues, and develop logistics solutions that support overall business objectives.

- Provide clear and concise communication to internal leadership and logistics partners regarding performance, emerging risks, operational trends, key initiatives, and improvement opportunities.

- Establish clear priorities and accountability for team members while coaching and developing capabilities in partner management, operational problem-solving, continuous improvement, and cross-functional leadership.

EDUCATION AND EXPERIENCE:

EDUCATION: Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or related field
YEARS OF RELEVANT WORK EXPERIENCE: 5+ years
YEARS OF MANAGEMENT EXPERIENCE: 2+ years
CERTIFICATIONS / L