Director of Clinical Services

Join an organization at the forefront of improving health by transforming care through Centering® groups

Director of Clinical Services

General Description

Centering Healthcare Institute (CHI) is a 25-year old 501(c)(3) nonprofit organization whose mission is to champion and advance the evidence-based Centering group model of care to transform how healthcare is practiced and experienced, empowering healthcare providers and patients to improve health outcomes. CHI partners with approximately 400+ provider organizations across the U.S. to implement and sustain its three Centering group models of care - CenteringPregnancy®, CenteringParenting ®, and CenteringHealthcare ®.

Why You’ll Love CHI?

- Professional Development - your development is our priority.

- Competitive Salary

- Comprehensive Health Benefits - Medical, dental, vision, 401(k) with 6% Company Match with immediate vesting

- Flexible Time Off and 14 paid holidays

- Paid Volunteer Time Off

- Paid Parental leave

Compensation and Benefits

The salary range for the Director of Clinical Services is $120,000 to $125,000, based on the qualifications and years of relevant experience the selected candidate brings.

Position Summary

The Clinical Director serves as CHI's senior clinical leader and subject matter expert, providing strategic guidance, clinical consultation, quality oversight, and implementation support to healthcare partners. The ideal candidate is an experienced nurse leader, nurse practitioner, certified nurse midwife, Medicine or other licensed healthcare professional with expertise in maternal-child health, population health, healthcare transformation, and provider engagement.

Essential Functions

Clinical Leadership

- Provide strategic direction and clinical leadership to Centering sites, the Practice Transformation department, and the organization to support successful implementation, sustainability, and quality of the Centering model.

- Oversee day-to-day clinical and program operations, including budget management, program development, strategic planning, and operational decision-making.

- Promote a culture of accountability, continuous improvement, person-centered care, and interdisciplinary collaboration.

- Partner with the leadership team to ensure high-quality service delivery and alignment with organizational goals, leveraging performance data to identify and implement process improvements that improve outcomes, efficiency, and service quality.

Practice Transformation and Implementation

- Support expansion efforts within existing partner organizations.

- Identify and drive innovative solutions to strengthen implementation processes, improve operational efficiency, and enhance partner experience.

Quality Improvement and Outcomes

- Develop and monitor quality improvement initiatives related to Centering implementation.

- Analyze program outcomes, patient experience measures, participation rates, and performance indicators.

- Monitor program and staff performance metrics and implement supportive actions or quality improvement initiatives as needed.

- Lead quality improvement activities and participate in audits, inspections, and accreditation reviews.

- Use data to identify opportunities for improvement and recommend corrective actions.

- Support evaluation and reporting efforts related to grants, contracts, and strategic initiatives.

- Collaborate with internal teams to track implementation experiences and organizational impact.

Partner Engagement and Consultation

- Develop relationships with clinical and operational leaders at partner organizations.

- Facilitate meetings with physicians, nurses, midwives, behavioral health professionals, and practice administrators.

- Provide guidance to Implementation Advisor team on clinical integration

- Support partners in addressing implementation challenges and achieving performance goals.

- Support business development initiatives, community outreach efforts, educationa