Customer Support - Insurance

🏒 ReachExt K.K. · all 3 jobs
πŸ“ Japan
πŸ“… Posted Oct 2, 2026 Β· via Himalayas
🏷 Insurance Broker, Customer Experience, Non Life Insurance, Insurance Sales, Customer Support, Customer Service Insurance +7 more
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Insurance Broker - Customer Experience (remote)
Job Summary

We provide support for non-life insurance services and the candidate will play a key role in establishing the insurance agency business in Japan and ensuring regulatory compliance. This position is critical to our success in the Japanese market.
Main Duties

Conduct online non-life insurance solicitation, policy signing, and follow-up services.

Maintains a thorough knowledge of insurance laws and regulations and ensures compliance with them.

Prepare necessary documents, reports, applications, contracts, etc., and submit them to customers and insurance companies.

Lead in-house training programs to develop human resources as a solicitor (as needed).
Application Requirements
Japanese Native

Experience in business
High school graduate or above
Welcome

Experience in the non-life insurance industry or experience in applying for a license
Experience in the non-life insurance industry and license application procedures
Experience in customer service industry, good communication and negotiation skills
Benefits

Fast-moving, challenging and unique business issues
International work environment and flat organization
International work environment and flat organization Career development opportunities in a growing company
Team culture - highly hands-on and results-oriented
Free training and development for constant self-improvement
Competitive salary
Flexible working hours Casual dress code

Originally posted on Himalayas

Flights + hotels

This role requires you to be in Japan. If that means relocating or flying in, it is worth checking fares before you commit to a start date.

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