Customer Service Specialists fluent in Korean

Responsibilities:

- Provide customer service with clear, professional communication by responding promptly to customer inquiries in Korean and English

- Maintain punctuality and reliability by consistently meeting all scheduled work hours and meeting response time targets

- Deliver excellent support experiences

Success in This Role Requires:

- A quiet, reliable remote work setup with a stable internet connection

- A proactive attitude toward feedback and self-improvement

- Adherence to all data security and confidentiality guidelines

- Professional, courteous communication with team members and customers

- Full compliance with company policies and Standard Operating Procedures (SOPs)

Technical Requirements:

- You must use either a company-compliant Windows or macOS device for all work-related access and activities.

- Supported operating systems include Windows 11 Pro (patched to version 25H2 or newer) or macOS Sequoia/Tahoe or newer.

- Devices must have screen lock enabled with automatic activation after no more than 5 minutes of inactivity.

- Full-disk encryption is required at all times (BitLocker for Windows or FileVault for macOS).

- Antivirus/Endpoint Detection & Response (EDR) software and an active OS firewall are required.

- Secure Boot (Windows) or System Integrity Protection (macOS) must remain enabled.

- Devices that are jailbroken, rooted, or modified to bypass security protections are strictly prohibited.

- Use of virtual machines or virtualized environments is not permitted for BYOD contractor access.

- Windows devices must support Credential Guard / VBS security features when applicable.

Training Details (Mandatory)

- Schedule: Monday to Friday, 3:00 AM – 11:30 AM PST

- Duration: 2 weeks (Weekends off)

- Compensation: 50% of agreed hourly rate during training period

An enterprise client is hiring Bilingual Customer Service Specialists to support their growing international customer base.

If you're fluent in Korean and English — we want to hear from you!

Originally posted on Himalayas