Customer Service Specialist for an AI Startup in the US (Home Based Full Time)
- Monitor and action escalated tickets from the company's AI agent system. • Review AI-generated task requests and complete the required actions on behalf of customers. • Perform personal assistant-type tasks as needed. • Communicate primarily via email, phone, or the platform with vendors and service providers. • Mark tickets and tasks as completed in the system once they have been actioned.
Originally posted on Himalayas
This role requires you to be in the United States. If that means relocating or flying in, it is worth checking fares before you commit to a start date.
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