Client Support Intern (Fund Accounting OR Generalist)

A NOTE ON HOW TO REACH US

We're truly grateful that so many people have Foundant on their radar — it means a lot that our work resonates with others. That said, due to the high volume of direct messages and emails we receive, cold outreach isn't the preferred way to be considered for a role, and we're not able to prioritize applications submitted this way. To apply for open positions, please visit our careers page, which is the fastest and most effective route to being considered.

About Foundant

At Foundant, we build mission-critical software for the social good ecosystem — helping foundations, grantmakers, nonprofits, and community organizations streamline their work, strengthen relationships, and maximize their impact. We serve the giving community worldwide with a comprehensive suite of solutions spanning grant management, community foundation software, and giving analytics.

We're a unified company shaped by strong roots across our product portfolio, and we operate with intention and purpose. Our team of ~350 people across six countries is connected by a shared North Star: to be the trusted partner and strategic advisor to the communities we serve.

Where You’ll Work:

- As a remote-first workplace, we believe in offering flexibility and the freedom to work where it suits you best, while staying connected through technology. Our global network of talent is supported by physical office hubs and virtual collaboration, fostering a dynamic environment where innovation and growth thrive.

- With office locations in Bozeman, MT, Toronto, Canada, and Dublin, Ireland, you'll be part of a globally connected team. Whether you're working remotely or from one of our office locations, you'll be contributing to a vibrant, collaborative culture focused on driving meaningful impact across the world.

What You’ll Do:

- Build confidence in communicating clearly and professionally with clients, teammates, and stakeholders at all levels across Foundant Technologies and SmartSimple.

- Support day-to-day client needs by answering questions, helping troubleshoot issues, escalating software bugs when needed, and contributing to positive client experiences.

- Apply your technical curiosity and problem-solving skills to find thoughtful, effective solutions using Foundant’s software tools.

- Professionally engage with clients through phone calls, chats, and emails, learning how to deliver great service across communication channels.

- Grow your understanding of the philanthropic sector and how technology plays a key role in driving meaningful impact.

- Collaborate with a supportive, fun team of fellow students and early-career professionals in a team-first environment.

- Gain hands-on experience with Foundant’s full suite of software products while developing versatile skills that will give you a strong edge in your next opportunity.

What You’ll Need:

- Must be currently enrolled in an accredited academic program (college, university, or equivalent).

- Students from all areas of study are encouraged to apply - diverse perspectives and backgrounds are valued and welcomed.

- Ability to commit to 20+ hours per week, Monday through Friday, with a flexible schedule coordinated around team and organizational needs.

- Willingness to engage in a 9-month or longer service term, with potential to extend for the right candidate.

- Coursework or interest in fields such as Accounting, Computer Science, or Communications is considered an asset.

- A collaborative mindset, eagerness to learn, and motivation to grow in a fast-paced, team-oriented environment.

- Strong written and verbal communication skills, and a desire to gain real-world experience supporting clients and working with software tools.

Why You’ll Love Working at Foundant:

- At the heart of everything we do is a commitment to innovation and making a positive impact. Whether you’re working on projects that empower not-for-profits, community foundations, or corporations, y