Client Relationship Specialist

Responsibilities:

- Run routine reports and conduct preliminary analysis of data

- Work with team members to learn about the client’s business, how clients make a profit, the challenges they face, and how to build relationships with clients. Become familiar with data analysis and the usage of the company’s analytical tools and capabilities.

- Provide clients with standard reports and respond to requests for basic ad hoc reports. May conduct preliminary analysis of the data

- Participate in client meetings and shadow Client Relationship Managers to develop a sound knowledge of partnership-building

- Coordinate with internal business groups to resolve basic client problems, and improve levels of service to clients

- Learn the systematic problem solving processes used in Client Service

- Learn the use of company services

Required Skills:

- Bachelor’s degree in Business Administration, Communications, Computer Science, Engineering, Marketing or related discipline, or equivalent experience

- Strong interpersonal skills

- Effective time management skills

- Intermediate MS Office skills including MS Word, MS Excel, MS Access, MS PowerPoint, MS Explorer and MS Outlook calendar and email

- Strong analytical and organization skills

- Superior written and verbal communications skills, coupled with highly developed interpersonal skills.

- High degree of flexibility, motivation and drive

- Demonstrated problem solving skills

- Ability to learn and develop business and data-analysis skills

- Ability to interact effectively with clients, managers, and coworkers

- Ability to perform multiple tasks in deadline-driven environment

- Proactive and positive attitude with diplomacy; willingness to take responsibility

- Must be a self-starter, flexible, and highly detail-oriented

- Ability to collaborate effectively with personnel at all levels

- Self-motivated for continued learning and growth

- Must be able to work with team in a collaborative format and clearly communicate objectives in a team setting

- Exceptional quality of work and attention to detail with a high degree of organizational ability

- Build credibility with the client team by delivering consistently and meeting expectations

Originally posted on Himalayas