Client Relations Specialist

Overview

This role is for someone who is good with people and wants that to count for something. As a Client Relations Specialist, you'll help business owners see how a better payment and ordering setup makes their day easier, and you'll be their main contact as they come on board.

Full training comes first, then a clear process you can follow from day one, and a team that's easy to reach when you need a hand. Owners usually save money and time with the switch, so most are happy to hear about it. This is a full-time role, and pay is performance based with bonuses for strong months.
What You'll Do

- Build relationships with business owners and understand how they run things

- Spot where their current setup costs them money or slows them down

- Present a payment and point-of-sale solution made for businesses like theirs

- Answer questions and make the decision feel simple

- Guide each new client through setup and check in once they're up and running

- Keep clean notes and follow-ups in the CRM

What We're Looking For

- Warm, patient communicator who people trust quickly

- Organized and dependable with follow-through

- Coachable and eager to learn

- Experience in customer service, hospitality, retail or sales helps

What's Offered

- Full-time position

- Hands-on training and weekly coaching

- A clear process and a supportive team

- Performance-based pay with monthly bonuses

- Advancement based on results

Originally posted on Himalayas