Automation Technical Specialist (Eastern or Central Region)

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION:
About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Our diagnostic solutions are used in hospitals, laboratories, and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.
Working at Abbott

At Abbott , you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

- Career development with an international company where you can grow the career you dream of.

- Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.

- An excellent retirement savings plan with high employer contribution

- Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

- This is a remote position

- Easy access to major metropolitan airport

- Must be able to travel up to 100%

- Qualified candidates preferred to live in the Eastern or Central part of the US.

- Must have a Valid Driver’s License.

We have an opportunity for the role of Automation Technical Specialist within our Core Diagnostics division based out of the United States and this is a field-based remote role.

Our diagnostic solutions are used in hospitals, laboratories and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems is often the first step in patient care decision-making for hundreds of health conditions, from heart attacks to blood disorders to infectious diseases and cancers.

As the Automation Technical Specialist, you'll provide technical leadership for automation hardware implementations within large clinical laboratories. You'll partner with customers and field teams to deploy automation solutions, resolve complex technical challenges, and support successful customer outcomes.
What You'll Work On

- Serve as the subject matter expert for automation hardware solution implementations within large core clinical laboratories.

- Lead onsite implementation activities including equipment receipt, site readiness review, equipment placement, assembly, testing, and operational verification.

- Coordinate implementation projects with customers, project managers, laboratory leadership, local field service teams, contractors, vendors, and other cross-functional stakeholders.

- Resolve complex technical inquiries and provide advanced troubleshooting support throughout the implementation lifecycle.

- Apply established procedures and develop practical solutions to address technical challenges and customer requirements.

- Deliver automation product training and technical guidance to field service personnel during and after implementation.

- Support post-implementation escalations and provide subject matter expertise for complex automation system issues.

- Support new automation hardware pr