Account Manager

Job Summary

As an Account Manager, you will play a crucial role in fostering strong relationships with key clients and driving sales within your assigned territory. You’ll work with a diverse range of customers, offering high-quality products that meet the toughest industry standards. A successful Account Manager is a professional salesperson who is self-motivated with a passion for building lasting relationships and a strategic sales drive.

Principle Duties and Responsibilities
Active selling

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Builds and maintains strong relationships with existing clients and prospect new business opportunities in your territory.

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Collaborates with clients to understand their specific needs and recommend the most suitable products for their projects.

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Becomes the key customer contact, identifying needs, managing expectations and resolving issues through proactive communication

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Delivers outstanding customer service by providing timely responses, resolving issues, and ensuring customer satisfaction.

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Understands the market and keeps customers informed

- Owns the customer relationship

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Solicits sales opportunities with new and existing customers

- Introduces new programs to customers

- Closes on sale opportunities

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Manages leads and customers in the Company’s CRM management system

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Manages aged inventory and accounts receivable

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Stays up-to-date with the latest product offerings, treatment technologies, and industry trends to position UFP as the go-to choice.

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Works closely with the internal team to coordinate orders, deliveries, and resolve any product-related concerns.

Strategic

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Develops programs based off customer needs

- Creates ongoing and growing business

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Develops a plan for the business

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Focuses on targets and updates through CRM management

- Focuses on meeting business plans

- Conducts Customer Business Reviews

- Introduces New product expansion/market

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Prepares various reports and correspondence as required

- Performs other duties as required

Training

We will provide the necessary training for you to:

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Generate sales based on company standards and expectations.

- Negotiate with customers to grow sales.

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Understand the importance of gross margin and the company’s collection process.

Behavior
We expect you will be:

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Demonstrates a strong entrepreneurial spirit

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Responsible and trustworthy to work under little supervision

- Highly motivated and enthusiastic

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Good interpersonal skills and good communicator

- Team player and goal oriented

- Reliable and maintain good attendance

- Professional and respectful

- Able to pass a drug test

​ Qualifications

Work Experience, Certifications and Education

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Minimum 3 years of work experience in customer service.

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Working experience in sales, preferably with product, industry, and market knowledge.

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Ability to understand technical specifications of products and communicate their benefits effectively to customers.

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Bachelor’s degree in business administration, marketing or related discipline or equivalent experience is preferred

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Understanding of basic accounting and business concepts.

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Proficiency in the use of the English language in reading, writing and speaking.

Competencies

- Achievement, motivation and perseverance

- Composure and resiliency

- Influence and persuasion

- Initiating action

- Negotiating

- Relationship building

The Company is an Equal Opportunity Employer.

Originally posted on Himalayas