340B Operations Specialist

Welcome to Clearway Health - At Clearway Health , we’ve been recognized as a Great Place to Work® for four years in a row—and we’re just getting started. We’re redefining specialty pharmacy by improving access to care, delivering personalized support, and helping patients navigate complex medication needs. Our award-winning culture is built on empowering our people to grow, contribute, and make a difference every day. If you’re driven to create meaningful change and thrive in a collaborative, purpose-driven environment, you’ll fit right in. If you’re looking for a role where you can truly make an impact, keep reading below!
Position Summary:

The 340B Operations Specialist is responsible for supporting the day-to-day administration, optimization, and compliance oversight of the 340B Drug Pricing Program across Clearway Health partner health systems and contract pharmacy networks. This role serves as a subject matter expert for 340B operational processes, supporting program integrity, inventory management, split-billing operations, contract pharmacy administration, audit readiness, and stakeholder engagement.

The 340B Operations Specialist collaborates with pharmacy leaders, health system partners, manufacturers, third-party administrators, and internal operational teams to maximize program performance while ensuring compliance with all applicable HRSA regulations and organizational policies.
Essential Responsibilities:

- Lead daily 340B operational activities to ensure accurate program administration, optimization, and compliance for Clearway Health partners.

- Support split-billing software set up for Clearway Health partners and monitor platforms to identify and resolve discrepancies.

- Review, analyze, and understand accumulation data, replenishment transactions, inventory variances and investigate and resolve qualified prescription eligibility issues.

- Analyze program performance metrics and financial outcomes and provide recommendations to optimize performance.

- Prepare recurring operational, compliance, and savings reports including required manufacturer claim reporting.

- Identify trends, opportunities, and potential operational risks through data review.

- Serve as a resource for health system clients, pharmacy staff, and operational teams regarding 340B processes and requirements.

- Collaborate with pharmacy operations, finance, revenue cycle, compliance, and information technology teams.

- Support onboarding and implementation activities for new programs and partnerships.

- Assist with developing and updating policies, procedures, and training materials both internally and externally.

- Participate in client meetings and operational reviews as assigned.

- Maintain knowledge of HRSA regulations, 340B program & legislation changes, and industry best practices.

- Ensure adherence to diversion and duplicate discount prevention requirements.

Education:
- Bachelor's degree in Healthcare Administration, Business Administration, Pharmacy, Public Health, Finance, or related field required.

Certificates, Licenses, Registrations Required:
- Advanced 340B Operations Certification

Experience:

- Minimum 2-4 years of 340B program experience.

- Experience working with 340B split billing and 340B eligible pharmacy systems required

- Experience supporting audits, compliance programs, or healthcare operational initiatives preferred.

Knowledge/Skills:

- Excellent verbal and written English communication skills required; as well as ability to communicate professionally over the phone.

- Excellent interpersonal skills to provide superb, personalized customer service to instill confidence and advocate for patients; ability to explain required information to customers in a comprehensible manner.

- Organized, strong attention to detail, ability to self-direct through multitasking and prioritizing, dependable, empathetic, focused on quality service, goal oriented.

- Cultural sensitivity, understanding, and co