Senior 340B Client Success Analyst

Overview

The Senior 340B Client Success Analyst supports covered entities and internal stakeholders through the setup, configuration, and ongoing optimization of 340B drug pricing program operations. This role leads or supports the technical and operational Deployment of split-billing software, claims data feeds, contract pharmacy arrangements, and eligibility processes, ensuring accurate program configuration and compliance with 340B Program requirements. The Analyst works cross-functionally with pharmacy, IT, revenue cycle, and compliance teams, and serves as a subject matter resource on 340B program mechanics, data integrity, and audit readiness. This is a remote, home-based position requiring a reliable, HIPAA-compliant home office setup and the ability to work independently across multiple client and internal engagements. As a senior member of the team, the incumbent independently leads the most complex Deployments, provides technical and process guidance to junior analysts, and serves as an escalation and mentorship resource within the function.

Salary Range: $100,000 to $115,000.
About VytlOne

Did you know that patients see their pharmacist an average of 12 times a year? Pharmacy is at the heart of healthcare. Come join VytlOne and make a direct impact on patients’ lives. Improve your own wellbeing with our robust benefits and flexible work environment. At VytlOne, you have a career with limitless possibilities and the charge to make a difference. A company of 1,000 diverse people and almost 100 years of pharmacy experience, we offer the stability of a Fortune 500 company with the energy and innovation of a startup. We provide services and technology that fuel the entire pharmacy ecosystem, but we are more than pharmacy services. We enable pharmacy care .
Responsibilities

- Lead and support end-to-end Deployment of 340B split-billing software (e.g., third-party administrator platforms) for new and existing covered entities, including build, configuration, and testing.

- Serve as lead analyst on the most complex or highest-visibility Deployments, and provide guidance to other analysts on best practices, troubleshooting approaches, and configuration standards.

- Configure and validate 340B eligibility logic, including qualifying patient definitions, location and provider mapping, and prescriber/visit data feeds.

- Coordinate onboarding of contract pharmacy arrangements, including data feed setup, claims matching logic, and replenishment configuration.

- Analyze pharmacy, medical claims, and eligibility data to identify discrepancies, data gaps, or configuration errors, and work with data/IT teams to resolve them.

- Support 340B program compliance activities, including self-audits, HRSA audit preparation, and manufacturer audit response, by compiling and organizing requested documentation.

- Document Deployment workflows, configuration decisions, and standard operating procedures for internal knowledge management.

- Serve as the primary escalation point and senior client-facing resource for assigned covered entities, including during high-stakes go-lives or complex issue resolution, responding to questions on program mechanics, timelines, and data requirements.

- Monitor post-Deployment performance, including capture rates and data feed accuracy, and recommend adjustments to improve program integrity.

- Stay current on HRSA guidance, 340B Program policy releases, and industry best practices; communicate relevant changes to internal teams and clients, and serve as an internal resource/trainer on policy changes for junior team members.

- Identify recurring Deployment issues or process gaps and recommend improvements to standard operating procedures, tools, or team workflows.

- Maintain accurate, organized records of Deployment activity, configuration files, and client communications in accordance with company and HIPAA data handling policies.

- Collaborate with pharmacy operations, compliance, contracting