Workday Analyst - Cross Application

By joining Sedgwick , you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Workday Analyst - Cross Application
We're looking for a Workday Analyst - Cross Application to configure, support, and continuously improve Workday and other Colleague Resources systems. This role is central to ensuring system reliability, data integrity, security, and business process efficiency while helping teams maximise the value of Workday.

You'll manage Workday configuration across applications, optimise business processes, investigate technical and functional issues, and support releases, reporting, integrations, and system enhancements. Working with international HRIS, HR, Total Rewards, IT, business teams, and external vendors, you'll translate organisational needs into practical, scalable, and sustainable solutions.
Key Responsibilities

- Configure, maintain, and enhance Workday modules, business processes, security, and related system functionality.

- Review and implement new Workday modules, features, and updates while improving existing configurations and processes.

- Identify opportunities to streamline and automate Colleague Resources processes through Workday enhancements and new functionality.

- Investigate technical issues, unexpected results, and process weaknesses, identifying root causes and recommending effective solutions or alternative approaches.

- Partner with HR, Total Rewards, IT, and business stakeholders to understand requirements, explain system capabilities and limitations, and translate business needs into system designs.

- Manage the ongoing configuration, design, maintenance, and implementation of Workday and other Colleague Resources applications, including the preparation of configuration specifications and supporting documentation.

- Maintain data integrity through periodic audits, reconciliations, mass data changes, and continuous improvement of business processes.

- Ensure change management documentation, procedures, and internal controls meet audit and compliance requirements.

- Participate in the review, testing, and implementation of Workday's biannual releases and other system releases or patches.

- Assess the impact of new functionality, coordinate regression testing, and communicate system changes and benefits clearly to end users.

- Develop and maintain custom reports based on stakeholder requirements, supporting regular reporting cycles, ad hoc requests, surveys, and internal audits.

- Analyse HR data and provide meaningful information to support leadership decision-making.

- Coordinate accurate data exchanges with benefits providers and other third parties, troubleshoot integration issues, and support the setup of new integrations when required.

- Collaborate with third-party application management and technical management vendors to ensure functional and technical requirements are understood and delivered.

- Contribute to special projects and broader HRIS initiatives as required.

The skills you will have when you apply

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Strong Workday configuration expertise - hands-on experience configuring and maintaining Workday functionality across applications, including business processes, security, reporting, and data management.

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Cross-application Workday knowledge - the ability to understand how Workday modules and processes interact, assess the wider impact of configuration changes, and support solutions across multiple functional areas.

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HRIS and systems understanding - strong knowledge of HR systems administration, configuration principles, system controls, data integrity, and technical and functional support.

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Business process improvement - the ability to identify opportunities to simplify, standardise, and automate processes whi