WFRP Claims Specialist

As one of the leading writers of Federal Crop Insurance, Agri Sompo North America combines industry experience, resources, capital and talent to deliver both traditional and innovative crop insurance and productivity tools to farmers, ranchers, insurers and agribusinesses in the United States. Our organization operates within a culture rooted in ethics, integrity and a belief that accountability, collaboration and agility are crucial to long-term success.
Agri Sompo North America is a part of Agri Sompo , Sompo International’s global agriculture platform. This platform is an integrated underwriting, technology and distribution platform delivering innovate insurance and reinsurance solutions to agriculture partners worldwide. Sompo International, Agri Sompo ’s parent company, is a global organization driven by its core values, a carrier that holds promise, trust and the commitment to protect. Through operating subsidiaries, Sompo International writes agriculture, casualty and other specialty, professional lines, property, marine/energy and aviation lines of insurance and catastrophe, property, casualty, professional lines and specialty lines of reinsurance.
As a leading provider of crop insurance and other agricultural risk management tools, we recognize that our success is derived directly from those whose contributions matter most: our people. Agri Sompo North America has major offices in Lenexa, Kansas and Des Moines, Iowa as well as regional offices around the country. A shared commitment to integrity, accountability, collaboration and agility define our culture, and we strive to create exceptional value for our clients and shareholders and maintain Agri Sompo North America as a desirable place to work.
Job Description
Are you looking for your next opportunity?

Sompo has a unique opportunity for a WFRP Claims Specialist in our West Region team.

As a Whole Farm Revenue Protection (WFRP) Claims Specialist will provide exceptional customer service to agents and producers by accurately and efficiently auditing and verifying WFRP Claims. You'll serve as an expert in areas of WFRP claims procedure and auditing. The WFRP Claims Specialist will also provide research and verification of claims/policy data, troubleshoot identified problems or issues, and train other staff as needed in the area of WFRP Claims.

Location: This position may be based remotely in Washington, California, Illinois, Texas, Florida, Kentucky, or Oregon, with consideration also given to candidates located in other U.S. state. We strive for collaboration which is why we offer a work environmentwhere our employees thrive and develop long lasting careers.
Our business, your impact, our opportunity:
What you’ll be doing:

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Audit, review, and process WFRP claims accurately and timely in accordance with policy requirements, standard operating procedures, and regulatory guidelines

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Research and resolve complex claims, policy, and system issues, including PASS errors, with limited supervision

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Serve as a resource on WFRP claims procedures, policy interpretation, and related underwriting and claims processes

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Partner with underwriters, adjusters, compliance staff, agents, and producers to resolve questions and support effective claim handling

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Apply working knowledge of WFRP, MPCI, FCIC, NCIS, RMA, and related manuals, handbooks, and policy documentation to support claim decisions

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Support continuous improvement by identifying system issues, assisting with training development, and helping implement process enhancements

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Maintain knowledge of regional crops, farming practices, and internal procedures to support strong claims performance

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Adapt to changing priorities, systems, and business needs while maintaining strong research quality and timely execution.

- Travel as needed, up to 25%

What you’ll bring:

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Advanced experience in MPCI underwriting, claims auditing, and/or claims processing required

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5+ years of MPCI or WFRP cro