Crop Insurance Senior Claims Auditor

As one of the leading writers of Federal Crop Insurance, Agri Sompo North America combines industry experience, resources, capital and talent to deliver both traditional and innovative crop insurance and productivity tools to farmers, ranchers, insurers and agribusinesses in the United States. Our organization operates within a culture rooted in ethics, integrity and a belief that accountability, collaboration and agility are crucial to long-term success.
Agri Sompo North America is a part of Agri Sompo , Sompo International’s global agriculture platform. This platform is an integrated underwriting, technology and distribution platform delivering innovate insurance and reinsurance solutions to agriculture partners worldwide. Sompo International, Agri Sompo ’s parent company, is a global organization driven by its core values, a carrier that holds promise, trust and the commitment to protect. Through operating subsidiaries, Sompo International writes agriculture, casualty and other specialty, professional lines, property, marine/energy and aviation lines of insurance and catastrophe, property, casualty, professional lines and specialty lines of reinsurance.
As a leading provider of crop insurance and other agricultural risk management tools, we recognize that our success is derived directly from those whose contributions matter most: our people. Agri Sompo North America has major offices in Lenexa, Kansas and Des Moines, Iowa as well as regional offices around the country. A shared commitment to integrity, accountability, collaboration and agility define our culture, and we strive to create exceptional value for our clients and shareholders and maintain Agri Sompo North America as a desirable place to work.
Job Description

Sompo has a unique opportunity for a Agri Sompo Senior Claims Auditor on our Agri Sompo National Operations team.

As a Senior Crop Insurance Claims Auditor, you will deliver exceptional customer service to agents and producers by accurately and efficiently reviewing and processing medium to complex crop insurance claim files. You will serve as a subject matter expert in at least one area of claims auditing, providing guidance and expertise to support colleagues and ensure consistency and quality across all audit activities.

Location: This position will be remote and may be based in any of the following states: Texas, Oklahoma, Kansas, Missouri, New Mexico, Mississippi, Louisianna or Colorado . We strive for collaboration which is why we offer a work environmentwhere our employees thrive and develop long lasting careers.

Our business, your impact, our opportunity:
What you’ll be doing:

- Audit and process claims timely and accurately in order to meet quality production standards.

- Communicate with underwriters, adjusters, agents, and producers to ensure timely resolution of claim-related issues.

- Work independently and with a team to identify problems, determine solutions and recommend appropriate communication of resolution.

- Utilize publications to solve problems including Loss Adjustment Manuals (LAM), policy provisions, Standard Operating Procedures, and other internal resources.

- Ensure compliance with Federal, State, and internal policies and procedures in all claim activities.

- Exhibit auditing proficiency in all levels of Crop Claim types and ability to process moderate to advance level claims.

- Research and resolve complex claims issues with limited supervision while maintaining accuracy and consistency.

What you’ll bring:

- Preferred minimum of 5 years of crop insurance experience preferred.

- Proven experience in crop insurance claims auditing and processing preferred.

- Knowledge of and ability to understand Federal Crop Insurance Corporation (FCIC) policies and company policies, procedures, and related software.

- Proficiency with Microsoft Office Suite and general technical/computer systems.

- Effective interpersonal, oral, written, and communication skills with th