USRNs Biopsy Care Coordinators

We are seeking two dependable, experienced Patient Care Coordinatorsto join our clinical team as Biopsy Care Coordinators (2 Slots Available) . In this vital patient-care role, you will lead biopsy follow-up communications—reviewing lab results, delivering clear clinical information to patients, and providing compassionate guidance.

The ideal candidates possess outstanding English communication skills with minimal-to-no accent, strong clinical judgment, and prior experience in dermatology or outpatient procedures.
Working Environment & Core Schedule

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Openings: 2 Slots Available

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Status: Full-Time (40 Hours / Week)

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Schedule: Monday – Friday, 8:00 AM – 5:00 PM EST (US Eastern Standard Time)

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Camera-On Shift Requirement: Agreement and ability to maintain an active, camera-on presence throughout the entire 8-hour shift—required for efficiency, real-time communication, and seamless collaboration with the team of virtual assistants supporting the practice.

Top 3 Daily Tasks

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Lab & Pathology Review: Review incoming biopsy reports and diagnostic lab results for accuracy and clinical urgency.

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Patient Results Outreach: Conduct outbound patient calls to clearly communicate test results and answer clinical questions.

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Care Coordination: Document call outcomes in the EMR, schedule necessary follow-up care, and escalate complex findings to the provider.

Core Responsibilities

- Perform daily audits of incoming pathology and biopsy lab reports.

- Contact patients via phone to deliver lab results, explain clinical next steps, and provide reassurance.

- Document all clinical interactions, test results, and care plans accurately within the EMR system.

- Coordinate with clinical providers regarding abnormal or urgent biopsy findings.

Requirements

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Licensure: Active USRN License (Highly Preffered)

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Communication: Exceptional verbal English skills with clear, neutral pronunciation (no accent) for seamless patient phone interactions.

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Clinical Background: Previous experience in Dermatology , outpatient surgery, or clinical triage preferred.

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EMR Experience: Hands-on experience with ModMed (EMA) or a similar specialty EMR is a strong plus.

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Remote Setup: HIPAA-compliant private workspace, quiet environment, reliable computer, high-speed internet, and a clear headset.

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Camera & Team Presence: Commitment to maintaining an active camera-on presence for the full 8-hour shift to collaborate with the team.

Originally posted on Himalayas