UI/UX Human Centered Design Specialist

Type of Requisition:
Regular
Clearance Level Must Currently Possess:
None
Clearance Level Must Be Able to Obtain:
None Public Trust/Other Required:
None
Job Family:
Software Engineering Job Qualifications:
Skills:
User Experience (UX), User Experience (UX) Design, User Interfaces (UI) Certifications:
None Experience:
10 + years of related experience US Citizenship Required:
No
Job Description:

Seize your opportunity to make a personal impact supporting the Case Management Modernization (CMM) Program. The CMM program is an initiative to support the Administrative Office of the US Courts (AO) in developing a modern cloud-based solution to support all 204+ federal courts across the United States.

GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. The UI/UX Human Centered Design Specialist ensures dashboards, reporting tools, predictive analytics screens, and AI/ML interfaces are intuitive, accessible, and aligned with Judiciary user workflows, supporting the CMM Data Modernization and Governance team in delivering data-driven decision-support tools in alignment with strict federal compliance requirements.

This role supports the Reporting, Analytics, and Artificial Intelligence/Machine Learning (AI/ML) deliverables by shaping user-centered visual designs for the Reporting & Analytics Capability and the Measurement Definitions and Decision-Support Package. By applying human-centered design (HCD) best practices to visualizations, navigation patterns, and decision-support experiences, this role enhances adoption and interpretability while ensuring designs meet Section 508, WCAG 2.1 AA, and federal digital service standards for accessibility, performance, and security.

The UI/UX Human Centered Design Specialist will execute the following responsibilities:
Reporting & Analytics

- Design intuitive, accessible dashboards, self-service reporting interfaces, and predictive analytics screens for the CMM Reporting & Analytics Capability, applying Human-Centered Design (HCD) and usability best practices.

- Translate UX research, personas, and journey maps into high-fidelity prototypes, wireframes, and interface design specifications for development teams.

- Partner with BI Architects, data engineers, product owners, and developers to align visual designs with data models, KPIs, and reporting requirements.

- Conduct usability testing, including heuristic evaluations, card sorting, and A/B testing, on dashboards and visualizations, and apply findings to refine designs each sprint.

- Define and maintain visualization, navigation, and interaction design standards to ensure reports and dashboards are consistent, interpretable, and support adoption.

- Design the user experience for the Measurement Definitions and Decision-Support Package, ensuring metrics and KPIs are presented in a clear, decision-ready format.

- Evaluate designs for Section 508 and WCAG 2.1 AA accessibility compliance across all reporting and analytics interfaces.

- Support rapid prototyping and iterative validation of dashboard and reporting designs within Agile sprint cycles.

- Drive user adoption of dashboards and reporting tools by aligning navigation patterns and visual hierarchy with Judiciary user workflows.

- Contribute standardized UI components and templates to the shared CMM design system for reuse across reporting products.

AI/ML Capabilities

- Design intuitive, explainable interfaces for AI/ML-driven predictive analytics and decision-support features, ensuring model outputs are interpretable to end users.

- Apply HCD principles to the presentation of AI/ML model outputs, confidence indicators, and recommendations to support responsible AI adoption.

- Collaborate with AI/ML and data science teams to translate model capabilities into user-facing workflows aligned with federal responsible-AI requirements for transparency, fairness, and risk mitigation.

- Conduct usability evaluations of