Trade Specialist

LE Trade Specialist
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Lessen is a tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale.
Lessen
Employee count: 1001-5000

Salary: $65K – $75K per year
United States only

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Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen ’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors ( Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen , LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago.
The Trade Specialist plays an integral role in customer and vendor support to a specific client base.

This role is responsible for implementing and maintaining client and associate relationships, while serving as a specific trade related SME for complex issues and queries, proactively resolving their daily challenges.
This role will require weekend and/or evening availability.
This is a remote position that must live in the United States, and solid HVAC knowledge is required.
What You'll Do:
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Build and maintain professional relationships with clients and vendors to gain an understanding of their operational needs in a specific trade related area, assists in the development and implementation of solutions to meet those needs

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Review vendor quotes on behalf of client to ensure scope and pricing of suggested work is appropriate

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Develop and coordinate client and internal initiatives and special projects

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Serve as a technical and subject matter expert resource for the department and leadership

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Serve as a key point of contact for internal and external clients; resolving issues with vendors as necessary

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Proactively resolve vendor and client issues; drive all issues towards resolution and escalates on a timely basis only when necessary

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Provide support to Trade Representative as required

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Foster a positive work environment and collaborate effectively with all stakeholders

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Ensure confidentiality of internal and external data

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Perform ad-hoc projects and other duties as assigned

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Maintain CPD and awareness of trade / industry developments

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Seek opportunities for continuous process improvement

You Should Have:
Professional Skills

- Customer Service Skills - Proficient

- Verbal Communication Skills - Proficient

-
Written Communication Skills - Proficient

- Teamwork Skills - Proficient

- Relationship Skills - Proficient

- Negotiation Skills – Proficient

- Problem-Solving Skills - Advanced

- Prioritization Skills - Proficient

Role Specific Skills

-
Computer Skills: Intermediate proficiencies in: Microsoft Word, Excel, PowerPoint, Outlook preferred

- SME in a specific relevant trade

- HVAC field experience preferred

Qualifications

- Bachelor’s Degree preferred

- Relevant trade qualification

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3 – 4 years of experience in relevant field or internal promotion from within Lessen

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Experience working in an FM, retail, buildings environment

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Demonstrable experience of solving complex trade related technical issues

Why Lessen :
· Competitive compensation
· Health, Dental, Vision, Life, Disability options
· 401K retirement savings plan
· Paid vacation, federal and floating holidays
· Maternity/Paternity Pay
· Career advancement opportunities
· All the tools you'll need to be successful
Lessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We’re looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we’ve been building. Lessen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

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About the job
Apply before
Nov 27, 2026
Posted on
Sep 28, 2026
Job type
Full Time
Experience level
Mid-level

Salary

Salary: $65K – $75K per year

Experience

3 years minimum

Location requirements
Suggest an edit

United States

Hiring timezones
Show UTC offsets

United States +/- 0 hours

Job categories
Trade Specialist Property Specialist Real Estate Specialist Facility Management Specialist Trading Specialist Trades Specialist Trade Management Specialist Trade Operations Specialist Trade Consultant Trade Compliance Specialist Trade Analyst

Skills
HVAC Microsoft Word Excel PowerPoint Customer Service Verbal Communication Written Communication Teamwork Negotiation Problem Solving Prioritization

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About Lessen

Learn more about Lessen and their company culture.

View company profile

At the heart of Lessen is a culture built on a shared approach to how the team works, solves challenging problems, and defines success at every level. The company's values are the secret sauce, fostering an environment of collaboration, inclusivity, and opportunity. A core principle is to 'drive meaningful change' by relentlessly innovating and building world-class technology. This involves a continuous investment in their platform, people, and operations to meet the current needs of customers while preparing them for the challenges of tomorrow. The team believes that 'we all win together', emphasizing teamwork, mutual care, and the value of diverse perspectives. Interactions are designed to be healthy and positive, even in disagreement, with a commitment to challenging each other respectfully, lifting each other up, and growing as a collective.

Accountability is another cornerstone of the Lessen ethos. The team holds themselves accountable for their actions, honors commitments, and always follows through to do the right thing. Mistakes are viewed as learning opportunities to be corrected and learned from. This dedication extends to their customers, with an unabashedly competitive spirit and a relentless focus on excellence. They roll up their sleeves to deliver promised results, setting a high bar and acting with a determination that aims to be second to none. Ultimately, Lessen is driven by the promise to 'simplify complexity'. Every action and innovation is geared towards improving property services, allowing customers to focus on what matters most to them. This philosophy is intended to increase the value Lessen brings to its customers, vendor partners, and employees, transforming the real estate services industry through technology perfected by people.

Tech stack

Learn about the tools and technologies that Lessen uses to build, market, and sell its products.

View tech stack

Tableau

Salesforce

DocuSign

Figma

Sketch

Jira

Asana

Webflow

Miro

Axure

ZoomInfo

Lessen employees can create an account to update this tech stack.

Employee benefits

Learn about the employee benefits and perks provided at Lessen.

View benefits
Flexible working hours

Lessen offers flexible time off.

Paid parental leave

Lessen offers paid parental leave.

Commuter benefits

Lessen offers pre-tax commuter options.

Company events

Lessen offers company-sponsored happy hours.

View Lessen 's employee benefits

Apply now
Job expired?

Please let Lessen know you found this job on Himalayas. This helps us grow!
Apply now

About the job
Apply before
Nov 27, 2026
Posted on
Sep 28, 2026
Job type
Full Time
Experience level
Mid-level

Salary

Salary: $65K – $75K per year

Experience

3 years minimum

Location requirements
Suggest an edit

United States

Hiring timezones
Show UTC offsets

United States +/- 0 hours

Job categories
Trade Specialist Property Specialist Real Estate Specialist Facility Management Specialist Trading Specialist Trades Specialist Trade Management Specialist Trade Operations Specialist Trade Consultant Trade Compliance Specialist Trade Analyst

Skills
HVAC Microsoft Word Excel PowerPoint Customer Service Verbal Communication Written Communication Teamwork Negotiation Problem Solving Prioritization

Browse similar jobs
Remote Mid-level Trade-Specialist Jobs Remote Full Time Trade-Specialist Jobs Remote Mid-level Trade-Specialist Jobs in United States Remote Full Time Jobs in United States Remote Trade-Specialist Jobs in United States

Claim this profile LE Lessen

Company size

1001-5000 employees

Founded in

2019

Chief executive officer

Jay McKee

Markets
Property Management Real Estate Services Facilities Management PropTech Technology Enabled Services Enterprise Software Vendor Management Maintenance Services SaaS

Employees live in
United States

View company profile

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