Technical Project Manager

The Technical Project Manager is responsible for delivering infrastructure, cloud, and transformation projects from planning through completion. The role manages project scope, timelines, budgets, risks, resources, and client expectations while applying lean and agile project management practices.

Working closely with clients, engineers, consultants, and vendors, the Technical Project Manager translates business and technical requirements into clear project plans and ensures successful delivery. The role may also support client-led initiatives such as infrastructure refreshes, cloud migrations, M&A-related IT transitions, and transformation projects.

The position also contributes to improving internal project management processes, templates, and tools to promote consistent, efficient, and high-quality project delivery.

Job Details

Work set up: Work from home

Schedule: Monday to Friday | 8 AM to 5 PM | UK Time

Holiday: Will follow UK holidays

Responsibilities

- Presales

- Advise the sales team on technical delivery requirements, risks, and scheduling.

- Review proposed solutions to ensure feasibility and alignment with client expectations.

Project Planning

- Ensure that all customer projects are well planned, considering reasonable timescales to complete the work, contingency, risk planning, resource availability and client expectations

- Support the Professional Services Manager to schedule client projects, balancing resource availability and client expectations.

- Set clear project expectations and deliverables with the client to ensure a common understanding of the scope and metrics of the project as a baseline in accordance with the commercial agreement.

- Technical Project Management

- Act as the primary point of contact for clients throughout the technical delivery lifecycle, managing expectations, communicating progress, and supporting clients in fulfilling their responsibilities during infrastructure and cloud-based projects.

- Collaborate with internal technical teams (e.g., engineers, consultants) to ensure that all project tasks are delivered on time, within scope, and to the required technical standards and cost parameters.

- Coordinate with external partners and vendors to ensure third-party deliverables meet the company’s technical and operational requirements, maintaining seamless integration with internal workstreams.

- Manage all changes and exceptions from a technical, logistical, and commercial perspective — including scope adjustments, risk mitigation, and resource reallocation — ensuring alignment with client objectives and contractual commitments.

- Provide regular internal updates on project status, technical progress, and risks to enable effective prioritization, resource planning, and escalation where necessary.

- Apply agile principles to project delivery, adapting plans and priorities in response to evolving client needs, technical constraints, or emerging opportunities, while maintaining a focus on quality and efficiency. They will have a solid background in Azure/M365 and Infrastructure change initiatives in a MSP setting

- They will have technical oversight and accountability for the technical success of project and not just administer the success

- The Technical Project manager will understand technical discussions and collaborate and contribute to all design decisions.

- PMO & Continuous Improvement

- Put in place and continually review templates and guidance for project planning to raise the standard of project planning in the company and to enable others to plan smaller projects to a consistently high standard

- Continually monitor and improve the processes for delivering projects to produce greater efficiency and reliability, leveraging automation where possible

- Have a “lean and agile” mindset, looking continually to improve and expedite processes without compromising quality of delivery

- General Responsibilities:

- Maintain up to