Technical Mentor (Content Creation)

Do you have hands-on experience building a content brand from scratch? Are you excited to help emerging African creatives master storytelling, both written and visual, while equipping them with the technical and strategic skills to succeed in the creator economy?

If you thrive in fully remote, learner-first environments and care deeply about helping African content creators grow through real-world projects and meaningful community engagement, this role is for you.
About ALX Africa

ALX Africa, a non-profit organisation under the ALX Foundation, is dedicated to unlocking the potential of Africa's digital future. Formerly part of Sand Tech Holdings, we've embarked on an independent journey to provide world-class tech skills training and career acceleration programmes. Our mission is to bridge the digital divide, upskill and re-skill talent, and create a generation of innovative leaders. By 2030, we aim to empower 2 million Africans to secure sustainable tech careers.

With hubs in 8 cities across Africa and counting, we provide safe access to quality learning and a dedicated network of expert instructors. Our innovative programmes equip learners with the practical skills and knowledge needed to succeed in today's rapidly evolving tech industry. Through a combination of rigorous coursework, industry partnerships, and hands-on projects, we prepare our students for in-demand roles in software engineering, data science, and cybersecurity.
We achieve this by:

- Providing young professionals with access to the most in-demand tech skills that will power the future.

- Empowering the next generation of technology innovators, entrepreneurs, and business leaders through challenging, real-world coursework.

- Building a lifelong, impactful community of tech professionals that support them at all stages of their career journey.

Our impact thus far:

-
347k+ graduates since 2020

-
257k youth in work

-
31k youth starting own ventures

-
60k youth in jobs created by entrepreneurs

Visit our website to learn more about our digital revolution.
Role Summary

As a Technical Mentor (TM) in the Creative Tech-Lite vertical, you’ll support learners in the Content Creation program as they build practical skills in storytelling, visual communication, and content creation.

You’ll guide learners through group mentorship sessions, provide technical support and feedback on their learning progress, and contribute to a vibrant community where learners can share ideas, learn from one another, and grow together.

This role is ideal for an experienced digital creative who understands the content creation landscape, enjoys experimenting with creative tools and formats, and is passionate about helping others develop their skills and confidence.
Specific Responsibilities
Technical Support (60%)

- Facilitate weekly live study sessions and walkthroughs on topics such as brand building, video editing, storytelling, and content strategy

- Mentor learners on core content creation skills, including hooks, scripting, storytelling, and video structure

- Provide async guidance on tools, workflows, project submissions, and portfolios through the community platform

- Provide actionable technical feedback and flag opportunities to improve curriculum content, briefs, resources, and tooling

- Recommend relevant tools, resources, and best practices based on evolving content platforms and industry trends

- Support learners in building strong portfolios and personal brands that position them to attract clients or employment opportunities

Community Engagement & Peer Facilitation (40%)

- Maintain a consistent daily presence on the community platform, encouraging peer collaboration, discussion, and Q&A

- Build a positive community culture by celebrating learner progress and recognising high-quality peer contributions

- Support 2–3 live community events each month, including creative showcases, feedback sessions, and portfolio reviews

- Creat