Teacher Coordinator - Tokyo Office

ECC Best Career is looking for an English/Japanese bilingual speaker to work as a Teacher Coordinator in our Shinjuku office.

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Company Introduction:

ECC Best Career is a subsidiary company of the ECC group with a focus on dispatching language teachers to public and private institutes, especially as Assistant Language Teachers (ALTs). Our Tokyo branch office is located in Shinjuku and has clients located across the city and surrounding areas. Though comparatively new to the ALT market, we have quickly established a reputation for high quality teaching staff and excellent support, and offer our staff a chance to grow alongside the company.

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Job Description:

As a teacher coordinator, you will have a wide range of responsibilities to ensure that languages teachers (English and Japanese) are able to effectively fulfill the teaching requests of clients. Though not a comprehensive list, the primary tasks you will be expected to carry out are listed below.

General tasks
- Handling of communication with both clients and teachers via phone and email
- Interviewing and hiring of prospective teachers, including attending onsite client interviews
- Coordinating schedule updates between clients and teachers
- Communicating teacher absence to clients and coordinating cover or make-up lessons
- Covering for absent English teachers when alternative arrangements cannot be made
- Escorting teachers on their first day at a new site to ensure smooth onboarding
- Managing timesheets for teachers to ensure that payroll is processed correctly

ALT-related tasks
- Planning and creation of ALTs' schedules (primarily during March/April period)
- Training of ALTs during April and August sessions
- Visiting schools for lesson viewings and providing feedback to ALTs

Other tasks may include assisting in the translation of documents, or handling the ad hoc requests of clients.

Clients favour communicating in Japanese whilst language teachers generally communicate in the language they are teaching. As such, a strong command of both languages in all forms is a requirement for this position. The office language is Japanese, though other bilingual staff are also present.

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Work conditions:

Location: Shinjuku, Tokyo
※5 minutes from Okubo station (Sobu line)/8 minutes from Nishi-Shinjuku station (Marunouchi line)/10 minutes from Shin-Okubo station (Yamanote line)/12 minutes from Shinjuku station

Shift times: 9:00~17:00 (includes 1 hours lunch break)
Holidays: Weekends, public holidays, around 10 additional days each for summer and New Year's holidays
※Paid time off is also awarded after 6 months starting at 10 days and increasing based on tenure

Salary: Monthly 271,500 yen

Additional benefits:
- Unemployment insurance (雇用保険)
- Health insurance (健康保険)
- Pension (年金)
- Visa sponsorship (renewal or change of visa)
※ Sponsorship not available for people outside of Japan or on tourist visas.

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Only successful candidates will be contacted for an interview.
Please include your email address and phone number in your application.