Support Resource for IT

Core Responsibilities

- Ensure the proper maintenance, upgrades and continuous operation of networks.

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Support all UDC users in their daily day to day operations in Network, s/w, h/w and other IT related issues.

- The objective of this position also includes the complete maintenance of systems and train the new users.

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Develops standards for computer and network systems, to include standards for wiring, equipment & system security.

- Provides workstation hardware and software technical support to system users.

- Provides planning and advanced technical expertise regarding computer and network services for both local and wide area networks, and the worldwide internet.

- Serves as high-level technical expert in regards to computer/network systems and associated issues.

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Installs, configures, and maintains computer and network operating system and application software, as appropriate.

- Provides on-call support for computer/network systems as required.

- Performs miscellaneous job-related duties as assigned.

- Administer and maintain email and communications including installation and upgrades.

- Install and upgrade client software on PC's for email, adding and removing users and maintaining email list.

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Maintain network security including installation and maintenance of fire wall.

- Ensure installation and maintenance of anti-virus and spy ware software on both servers and workstations.

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Install upgrade servers and workstations operating system.

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Install and upgrade servers and workstation application software.

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Implements integrated network architectures for medium-to-large computer systems.

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Maintain and support all Audio Visual equipment at all sites.

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Train the new users on ICT related equipment and systems.

- Perform other duties assigned by direct supervisor to ensure that the flow of work is continuous and adequate relief is provided.

Qualifications & Requirements

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Education: Bachelor's degree - IT Related.

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Experience: 3 years of experience that is directly related to the duties and responsibilities specified.

Skills & Knowledge

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Communication Skills: Effectively communicates with users and ability to communicate technical information to non-technical personnel.

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Knowledge of current technological developments/trends in area of expertise.

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Advanced knowledge and understanding of a range of computer and networking software and hardware systems and related technologies.

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Ability to install, configure, and maintain personal computers, networks, and/or related hardware and software.

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Ability to analyze and assess computer/network architecture requirements and determine optimum, cost-effective solutions.

️ QHSE Awareness

The successful candidate must be aware of the QHSE Management System and understand:

- Aware of the QHSE Management System.

- Understand the importance of conformance to the QHSE Policy and procedures and to the requirements of QHSE management system.

- Aware of the Customer Requirements (where relevant).

- Aware of the Significant Environmental Aspects and Occupational Hazards / risk in this area of operation.

- Aware of potential or actual Consequences of his/her work activities and deviation from specified Operating Procedures.

- Aware of current Objectives and Targets in this area and what is the current status.

- Aware of Emergency Preparedness & Response.

Contract: 6 Months

Originally posted on Himalayas